MSP Account Manager

4 months ago

Cork, Ireland Trend Micro Full time

Discover Trend

Trend Micro, a global cybersecurity leader, helps make the world safe for exchanging digital information. Fueled by decades of security expertise, global threat research, and continuous innovation, Trend Micro's cybersecurity platform protects hundreds of thousands of organizations and millions of individuals across clouds, networks, devices, and endpoints. As a leader in cloud and enterprise cybersecurity, the platform delivers a powerful range of advanced threat defense techniques optimized for environments like AWS, Microsoft, and Google, and central visibility for better, faster detection and response. With 7,000 employees across 65 countries, Trend Micro enables organizations to simplify and secure their connected world. For additional information, visit

Discover You                       
At Trend, we are always looking for top talent. We hire capability 1st, and you will work with the best. When you join us, you have direct access to any level, and freedom to make an impact and influence.  With Trend Micro, you drive your own development.  You are recognised for your passion to succeed, and can be the best part of yourself here.

Discover your next exciting career opportunity….

Location: Cork

Hybrid: 2 days in the office, 3 days at home.

In this role we are seeking a strategic, out-of-the-box thinker who will drive success.

You will be responsible for developing business within an assigned portfolio of MSP as well as recruiting new MSPs. In this role you understand partner business models, motivation and goals. You will join a joint business planning process to develop mutual performance objectives.
The objective of this role is to actively engage and build strong lasting relationships across all layers of the business. The emphasis will be on the development of MSP’s, finding new opportunities in the channel and highlighting Trend Micro’s strategic value.

Working in this market, you will have a role that is full of variety, giving you high exposure to key players in the industry and full responsibility for the growth of this market.

  • Achieve quarterly and annual MSP revenue targets

  • Onboarding and enablement of new MSPs

  • Develop business plans and growth activities with MSP partners and review on a quarterly basis

  • Assess and validate the partner needs on an ongoing basis

  • Establish strong professional relationships with various stakeholders within the partner organisation to meet performance objectives and expectations

  • Continuously promote Trend Micro’s products and services to partners

  • Effectively convey the requirements, expectations, and benefits of the Trend Micro’s Partner Program to MSPs.

You are

  • A strong professional with high integrity

  • Highly-motivated and enthusiastic about this role.

  • Someone who thrives in a fast-paced, high growth, rapidly changing environment.

  • Focused and goal driven with an ability to work as a team member.

  • An organized self-starter.

  • A Creative and critical thinker

  • Excellent communicator both written and spoken in English

  • Fluent in German, an additional European language would be beneficial

You have

  • A strong understanding of the channel and MSP eco system and a successful record of working in it.

  • Ideally coming from a security background as this role requires knowledge and expertise in this area

  • Strong presentation skills with an ability to articulate complex concepts to cross-functional audiences.

  • A strong background in selling software to MSPs

  • The ability to effectively present new technology and convey how MSPs will benefit from using Trend Micro products and solutions.

  • Strong dedication to teamwork and to the overall growth and success of Trend Micro.

  • Excellent communication and influencing skills.

  • A proven track record of meeting performance objectives.

  • Collaborated successfully with other functions including Sales Managers, Marketing, Presales and Technical Support across the organisation.

  • Passion and Drive.

#LI-CM1

At Trend Micro, we embrace change, empower people, and encourage innovation in a connected world. Our diversity and multicultural workforce are key contributing factors to our success across the globe. We like to have fun while taking our culture seriously. We are an equal opportunity employer and are committed to this regardless of race, colour, religion, sex, nationality, age, citizenship, sexual orientation, marital status, gender identity or veteran status. We do not allow discrimination or harassment of any kind.

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