Charity Ambassador Team Leader

2 weeks ago

Dublin, Ireland CPM Full time

CPM Ireland is currently hiring a Charity Ambassador Team Leader.

The purpose of this role will be to provide coaching and development for Field Sales Representatives and work as part of a Field Sales Team generating new customers on behalf of the client.

The successful candidate will be reporting to the Regional Sales Manager.

Requirement

· Carry out field accompaniments and 1-2-1 meetings with Field Sales Representatives as directed by Sales Manager

· Provide coaching and development for all Team members

· Manage all issues and incidents in Sales Manager’s absence

· Calling on potential customers in their homes, promoting charitable work

· Delivery of personal and Team sales targets

· Follow up where required supporting all Head Office sales processing procedures

· Work to set standards as defined by the Sales Manager

· Continuous reporting of field intelligence to ensure field opportunities are identified and grasped.

· To always ensure that you operate in an effective, efficient, and professional manner when completing all tasks and representing your company and client

· To undertake any other duties and responsibilities as instructed by your Sales Manager

· Ensure Team are always acting compliantly

· Manage Team sales quality and compliance in support of the Sales Manager

· Establish communication with Field Sales Reps daily

· Ensure that Reps are successful in reaching/exceeding their targets as set by the Sales Manager.

· Ensure that the Sales Manager is informed of all competitive activities and operational updates from the field.

Essential:

· At least 12 month’s experience in a fast past-paced operations or administrative role

· Prior experience and proven advanced ability in Microsoft Office software applications (Excel, Word, PowerPoint and Outlook)

· Passion for ownership of a process or workstream to deliver success through autonomy

· Ability to perform in a team environment and on own initiative

· Previous experience in sales order management, processing and/or reporting

· Experience within the sales sectors, either sales based or operations/admin

· Initiative and ability to perform independently and without direct supervision

· Problem solving skills

· Effective time management and organisation skills

· Commitment to process and account improvements through constructive critical appraisal of role

· Strong written and verbal communication skills

· Ability to communicate with people from all levels within an organisation

· Ability to verbally express oneself clearly, face to face and by phone

· Ability to communicate and present material in multimedia format

· Ability to present data, numbers and tables clearly with focus on relevance and clarity

Communication Skills:

· Ability to communicate with people from all levels within an organisation

· Ability to verbally express oneself clearly, face to face and by phone

· Ability to communicate and present material in multimedia format

· Ability to present data, numbers and tables clearly with focus on relevance and clarity

Requirements

Delivery of client and CPM KPIs as assigned

· Identify and implement minimum one new way of working per quarter which provides efficiencies and adds value for CPM and Clients

· Support the sales Team(s) to deliver their sales targets through exceptional order processing, journey flow and connection management

Benefits

What’s in it for you?

Competitive base salary: 25,000 Performance-driven bonus: €12,000 - Uncapped Fuel Card Daily lunch allowance for meals 20 paid annual leave days + 10 bank holidays Full & Ongoing Training Provided Career Progression Opportunities with an Award-Winning Sales Company A great team environment Enhanced Maternity & Paternity Pay Employee Assistance Programme Health & Pension Group Schemes Educational Support Fund Paid Study Leave Inhouse Development Programme (CPD Accreditation) Referral Scheme Bonus

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