Client Manager

2 months ago

Dublin, Ireland IQ-EQ Full time
Job Description

Responsibilities:

  • To service an allocated portfolio of key clients.  Providing ongoing accounting services, basic company secretarial duties, bank account administration, audit assistance, VAT preparation and filing assistance, and payroll review for the allocated portfolio of clients.
  • To provide on-going guidance and support to the client accountants and accounting assistants.  To provide first level review of all deliverables prepared by junior members of the team.
  • Act as a mentor to proactively support and nurture the overall capability and performance of the team.
  • Responsible for ensuring the provision of an excellent, high quality and timely accounting and administration service to clients, in adherence with Corporate Governance standards.  
  • To proactively support the CSD in the improvement of processes, client service and delivery and enhancement of the Corporate Services team’s performance.
  • Responsible for maintaining our technical knowledge bank, attending seminars with intermediaries on key financial reporting updates or tax developments and changes
  • The role holder will create and maintain strong and effective working relationships within the UK team and teams in other jurisdictions within the Group, promoting a culture of support, collaboration and a joined-up approach to servicing clients.
  • Provide timely and regular client overview reporting to the CSD.  
  • Exercise judgement to highlight and report to the CSD significant issues and exceptions that require attention and propose appropriate solutions.

Tasks (what does the role do on a day-to-day basis):

  • Provide an excellent and high-quality level of accounting service to allocated clients in adherence with Corporate Governance and proactively support in the delivery of an excellent administration service to clients
  • Manage a portfolio of allocated clients, acting as the point of contact, developing effective working relationships with the Irish corporate team and their advisors and any other parties connected to those client relationships 
  • Provide audit liaison assistance for clients in the allocated portfolio
  • Assist with the review of payroll process on behalf of clients in the team portfolio
  • Maintain accounting books and records for an allocated portfolio of clients
  • Preparing annual financial statements under Irish GAAP and IFRS
  • Responsible for the production of client VAT in an accurate and timely manner in collaboration with the corporate team.
  • Bank account administration to include primarily review of bank payment setups for clients and serve as back up for payment input for client payments.
  • Work effectively and in collaboration with all members of the corporate team, supporting a culture of a joined-up approach in the provision of a seamless, high quality client service
  • Regular communication with allocated clients to ensure that client service delivery expectations are being met, identify and escalate any additional service need requirements in a timely manner 
  • Manage and deliver ad-hoc activities and projects assigned, within agreed timelines to support senior management

Qualifications

Education / professional qualifications - 

  • Qualified Accountant (ACA or ACCA)

Background experience -

  • At least 3- 5 years’ experience financial services – must have supported a number of clients and experience with managing multiple client deliverables and deadlines.
  • Excellent Book-keeping and management Accounts preparation experience required.
  • VAT Preparation and MTD Filing experience required
  • Excellent Financial Statement Preparation experience required. Being able to prepare a full set of financials from scratch under both UK GAAP and IFRS.
  • Working knowledge of Companies Act as it relates to required disclosures in Financial Statements. 
  • Basic company secretarial knowledge preferred but not essential.

Skills and Experience -

  • Excellent verbal and written communication
  • Excellent working knowledge of Microsoft Office skills with particular focus on Excel skills
  • Strong working knowledge of accounting software, (QuickBooks, Netsuite, preferable)


Additional Information

At IQ EQ Group we want you to reach your full potential. We offer an inclusive and diverse environment to support your career aspirations. With a strong emphasis on continuous learning and a holistic approach to your professional and personal development. We also offer opportunities across our service lines and our international network of offices.

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