Medical Administrator
4 weeks ago
Medical Administrator (Poynton Spine Care)
22nd October 2024 Location: Dublin Contract Type: Permanent Email: Closing Date: 5th November 2024Purpose of the Role
The purpose of the Medical Administrator is to ensure efficient and effective communication for patients, clinical team and hospital within Poynton Spinecare@ Mater Private Network.
Duties & Responsibilities
Answering incoming calls Dealing with patient queries by phone and/or email daily Liaising with clinical team regarding patient queries General Admin duties including scanning reports, test results and correspondence Processing electronic patient medical records Preparing appointments – including booking and confirming patient appointments by phone/ email/ SMS Managing clinical team schedule Receptioning outpatient clinic including taking electronic patient payments when needed during times of leave Carry out general office administration tasks Using all local policies and procedures when carrying out all duties Maintaining all records and reporting on the clinic's electronic patient records.Skills & Qualifications
Qualifications/Experience
Administrative experience in a customer-focused industry Strong IT skills Fluent in written and oral English Empathetic with strong patient focus Excellent communication skillsEssential requirements
Immediate availability Experience in a fast-paced office environment Excellent administration and organisation skill Ability to work on own initiative Fully proficient and experienced in MS Office suite and open to new technology use as all records/systems will be electronic Experience in working in a multi-tasking environment with a good understanding of good customer relations and relationship management Excellent telephone manner essentialA full job description is available on request.
The closing date for applications is Tuesday 5th November 2024.
MATER PRIVATE NETWORK IS AN EQUAL OPPORTUNITIES EMPLOYER.
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