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Technical Project Manager

4 months ago

Dublin, Ireland Workday Limited Full time

About the Role

Our team promotes with ‘Employees’ being the first of them This is why we:

offer remote working schedules aligned to our 'Flex' model

empower you to follow your desired career path & achieve professional and personal goals

encourage work-life balance and wellbeing;

are proud to champion equal opportunities for everyone

Are you willing to drive our customers to success in a fast-paced environment, achieving the transformation they are looking for?

The Technical Project Manager is the primary contact point for the customer in the pre-launch period and will lead the overall project implementation while ensuring scope, quality, timeline, and project KPIs are met. The Technical Project Manager serves as HiredScore's solution consultant, also bridging between the development team, product team, and client during the project implementation period, all to ensure that the client will be able to extract the greatest value from the product post-launch and ensure commitments are delivered on time.

You will gain experience working with diverse stakeholders such as HiredScore’s executive team, development, product, and professional services teams, customer success teams, and our client’s senior leadership.

Partner and collaborate with cross-company stakeholders and teams such as Product, R&D, Data Science, and Customer Success to develop delivery plans that balance scope, time, and quality as well as validate, launch, support, and monitor new features

Create and manage day-to-day project plans; monitor and review progress and timelines and adjust as needed; Identify, track, and resolve issues to ensure meeting commitments and project success

Track and communicate project status, risks, issues, decisions, and actions to internal and external stakeholders

Demonstrate strong project leadership skills and analytical acumen to overcome challenges and drive project success

Understand client needs and challenges, offering valuable and viable solutions to meet their requirements

Configure Hiredscore product in client environment as per Statement of Work and project implementation plan

Manage relationships and communication with the client and all stakeholders to guarantee satisfaction with the project's delivery

Communicate to the client any maintenance needs of the new implementation for a defined period post-launch.

Maintain detailed documentation of key tasks, milestones, and client interactions for comprehensive project monitoring and review

Work with client Success teams and Support to transition the account from the implementation phase to the launch, training, and adoption phase, ensuring a smooth handover

Identifying opportunities for further business & product development, or potential risks that could impede or slow progress of implementation, notify key stakeholders when needed

About You

Basic Qualifications

4+ years of experience in a Technical or Project Implementation Management with hands on configuration experience

2 years experience implementing SaaS / have worked in a Software Delivery environment of large scale projects

1 years Experience with configuration tools and able to fulfil technical tasks

2 years experience with external client-facing of global enterprise

3 years experience technical configuration of using XML or YML files or Self Service tools

1 year experience with Query from SQL/NoSQL databases

Availability and flexibility to work during US hours


Other Qualifications

Demonstrated ability to handle day-to-day work challenges confidently; adjust to shifting priorities, Identify and solve technical and operational issues during implementation

Strong analytical skills, Thorough understanding and capability to interpreting client business needs and translating them into application and operational requirements

Comfortable in a fast-paced process-focused environment, adept at problem-solving under pressure

Familiarity with Agile methodologies and the software delivery lifecycle

Experience with project management tools like Microsoft Project, Jira, Monday, and Documentation repository

Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records.