Operations and Logistics Agent

1 week ago

Dublin, Ireland City Wonders Ltd Full time

Operations & Logistics Agent


Your title in City Wonders will be: 

Operations & Logistics Agent

(Permanent, Full-time)

Who will support your development?

Operations & Logistics Manager

Where will you be located?

Hybrid - Ireland Based


Your new adventure begins with:


City Wonders, a rapidly growing and energetic provider of high-quality guided tours, is looking for an individual to become a member of the Operations & Logistics Team, which provides a vital link between the company's software development teams and its business objectives. Successful candidates will have a passion for problem solving, understanding business requirements, and helping deliver exceptional software to the company. The candidate should also have excellent communication skills, attention to detail and strong organisational skills. 


What will you be responsible for every day in City Wonders?

  • Add reservations received from distributors to the booking system.
  • Providing support to on-site staff in various cities.
  • Dealing with venues and service providers in various cities to book buses, headsets and other services related to our tours.
  • Liaise with colleagues and other departments as necessary to ensure efficiency and to maximise use of all resources.
  • Problem solving when issues arise.
  • Other administrative & data entry duties as required


Have you got the City Wonders skills and fit?

  • Ideal candidates will have some administrative experience in a fast-moving business environment.
  • Experience working in an international environment will be useful.
  • Excellent organisational, communication and analytical skills are essential.
  • The position requires a quick learner willing to take on a dynamic and fast paced environment to successfully manage the workload.
  • Proficiency & proven experience working with MS Office (Excel, Word, Outlook, etc.) and ability to learn how to use our databases to store, manage and update information.
  • Good typing skills and courteous and professional phone manner required.
  • A can-do solutions-oriented attitude.
  • A willingness to suggest and develop solutions to problems and to consider how processes and procedures can be improved.
  • An ability to work on own initiative and to make timely decisions in response to real-time operational scenarios.
  • A track record in problem-solving and 'thinking outside the box' with an ability to find common sense solutions in response to a variety of operational scenarios.
  • An ability to learn quickly detailed processes regarding our tours.
  • Fluent/native English is a must, with one of the following languages an advantage: French or Italian.


Beneficial but not essential skills and/or experience

  • Knowledge of the travel industry.



Working hours:

  • Travel to the City Centre Dublin office may be required. We are not taking applications from any candidates not living in Ireland at this time.
  • As the travel industry is a 7-day week industry, work days are scheduled 5 days across Monday to Sunday working approx. 2 weekends per month. Working hours are 40 hours per week scheduled in shifts 5.30am to 9pm depending on time of year.


Don't miss the opportunity to be a part of something great


Want to know more about us?


Our Story

It all began in 2004 by developing an innovative tour to take a small group of visitors on a walk around historic Rome and share stories that they would never hear otherwise, such as the "dark" legends that ironically bring the Eternal City to life. Dark Rome grew rapidly to become one of the largest tour companies in Italy. 

Through strategic relationships, such as our official Vatican Museums partnership, we are able to provide unique experiences for our guests, including no wait entry, early access to the Sistine Chapel, and access to highly-coveted areas of the Vatican Museums that are normally closed to the public - benefits that competitors are not able to offer. Innovative high quality tours with unique customer benefits, stellar guides who deliver tours in only one language (not multiple languages on the same tour), small group sizes, and world-class customer service are hallmarks of our brands and differentiate us in the marketplace. In addition to English, many tours are now offered in Spanish, French, German, and Italian.

Following on the success of Italy, the company launched tours in Paris a few years later. We invested heavily in our infrastructure, including a new technology platform and recruiting leaders with the right skills and experience to scale our business globally.

In 2014, ten years after the company was originally founded, it was renamed to City Wonders. In addition to adding more product offerings throughout Italy, Vatican City, and Paris, City Wonders expanded to London and Barcelona.

Our tours are sold to consumers via the web and through over 50 major travel distributors worldwide.

We will continue to innovate to deliver the best products and services available to our guests and distribution partners in every market that we serve, and to become their provider of choice.

  • Systems Support Engineer, Reverse Logistics Operations

    5 months ago

    Dublin, Ireland Re:Cycle Reverse Logistics Ireland Limited Full time

    re:Cycle Reverse Logistics is an electronics processing, reuse, and recycling company that works to extend the life of used electronic equipment through reuse, repair, and recycling. We are a stand-alone company within the Amazon corporate family that provides services to other Amazon companies. We specialize in the handling of valuable electronic equipment...

  • Warehouse Technician, Recycle Reverse Logistics

    5 months ago

    Dublin, Ireland Re:Cycle Reverse Logistics Ireland Limited Full time

    re:Cycle Reverse Logistics is an electronics processing, reuse, and recycling company that works to extend the life of used electronic equipment through reuse, repair, and recycling. We are a stand-alone company within the Amazon corporate family that provides services to other Amazon companies. re:Cycle Reverse Logistics is looking for Warehouse Technicians...

  • Logistics Analyst

    4 months ago

    Dublin, Ireland The Very Group Full time

    About the role Create, refine, and implement reporting tools and dashboards to track and share logistics performance metrics. Monitor Logistics KPIs to identify risks and opportunities in service delivery. Provide precise analytical insights for the routine oversight of delivery partners and distribution centers. Analyze logistics performance data...

  • Logistics Specialist

    3 months ago

    Dublin, Ireland Ecocem Full time

    Role Description Cement production is responsible for 8% of global CO2 emissions, more than aviation, shipping, and long-haul trucking combined. Ecocem is shaping the future of low carbon cement with ambitions to deliver a 50% cut in CO2 emissions from cement by 2030. As part of our focus on continued growth, we are looking to recruit a Logistics Specialist...

  • Logistics Manager

    2 months ago

    Dublin, Ireland AkzoNobel Full time

    About AkzoNobelSince , we’ve been supplying the innovative paints and coatings that help to color people’s lives and protect what matters most. Our world class portfolio of brands – including Dulux, International, Sikkens and Interpon – is trusted by customers around the globe. We’re active in more than countries and use our expertise to sustain...

  • Logistics Operations Manager

    2 weeks ago

    Dublin, Ireland Executive Edge Full time

    Logistics Operations Manager (Packaging) / Dublin based role with some travel Our client is seeking to appoint a Logistics Operations Manager to their business and will be responsible for overseeing and optimizing all aspects of logistics operations within the supply chain, with a strong focus on logistics operations processes. This role ensures all is...

  • Logistics Outbound Specialist

    6 months ago

    Dublin, Ireland Grafton Group plc Full time

    Woodie's is the market-leading DIY, Home& Garden retailer in Ireland with 35 stores nationwide and an online presence. We are proud to be listed as one of the Top 75 Best Workplaces in Europe by Great Places to Work and an official Best Workplace for Women for the past three years! We are also recognised by the Irish Centre for Diversity & Inclusion as an...

  • Logistics Analyst

    2 weeks ago

    Dublin, Ireland 株式会社ポケモン Full time

    Get to know The Pokémon Company International The Pokémon Company International, a subsidiary of The Pokémon Company in Japan, manages the property outside of Asia and is responsible for brand management, licensing, marketing, the Pokémon Trading Card Game, the animated TV series, home entertainment, and the official Pokémon website. Pokémon was...

  • Customs Agent

    7 hours ago

    Dublin, Ireland GLS Ireland Full time

    GLS Ireland is a subsidiary of General Logistics Systems B.V. GLS realizes reliable, high quality parcel services for over 220,000 customers in Europe, complemented by logistics and express services. Quality Leader in European Parcel Logistics is GLS' guiding principle, sustainability being one of the core values. Through wholly owned and partner...

  • Logistics Store Manager

    5 months ago

    Dublin, Ireland AVK-SEG UK Ltd Full time

    AVK-SEG UK Ltd is a leading provider of critical power solutions, committed to delivering exceptional service and ensuring customer satisfaction. We are currently seeking a knowledgeable and experienced Logistics Store Manager to join our team.The Logistics Store Manager will be responsible for overseeing the daily operations of our logistics and warehouse...

  • Power Platform Developer- Ireland, Netherlands or Sweden

    2 months ago

    Dublin, Ireland ATC Computer Transport & Logistics Full time

    ATC is a European logistics, white glove, and technical services specialist for data centres. Our focus is on anticipating the critical needs of our clients and delivering industry-leading standards for safety, security and reliability. Since being established in 1979, we have continued to lead our dedicated teams across Europe to build strong relationships...

  • Warehouse Operative

    1 month ago

    Dublin, Ireland Keelings Full time

    Join Keelings Logistic Solutions! You will be part of a passionate team of colleagues, you will grow and develop in our business and truly feel a sense of belonging. At Keelings, we don't just grow quality fresh produce; we also nurture people and their professional development. The Keeling family always employed the best people for the job, the key to...

  • Data Centre General Operative- Dublin

    2 weeks ago

    Dublin, Ireland ATC Computer Transport & Logistics Full time

    ATC is a European logistics, white glove, and technical services specialist for data centres. Our focus is on anticipating the critical needs of our clients and delivering industry-leading standards for safety, security and reliability. Since being established in 1979, we have continued to lead our dedicated teams across Europe to build strong relationships...

  • Logistics Supervisor

    1 month ago

    Dublin, Ireland TCP Homecare Full time

    TCP Homecare is a healthcare service provider, specialising in 'direct to patient services' which include the dispensing and distribution of pharmaceutical products, homecare nursing services and sharps waste management, facilitating a unique turnkey solution for the delivery of hospital care in the patient's home. The Role:The Primary Role of the Logistic...

  • Cluster Logistics Manager

    5 months ago

    Dublin, Ireland Amazon Data Services Ireland Limited Full time

    As a Data Center Logistics Manager you will possess a strong work ethic, attention to detail, the ability to meet deadlines, and a commitment to Operational Excellence. You will be a key part to building success for the storage warehouse areas and parts distribution network. This is very much a hands on role, so expect to be doing everything that you would...

  • Baggage Handling Agent

    2 weeks ago

    Dublin, Ireland Sky Handling Partner Full time

    At Sky Handling Partner, our people ‘are’ our business! We are thrilled to offer the opportunity to join us as a Baggage Handling Agent in the fast-paced environment of Dublin Airport, working with one of Ireland’s leading Ground Services Providers. In this exciting role, you’ll navigate the buzz of air travel, ensuring passengers enjoy safe and...

  • Customer Experience Agent

    1 month ago

    Dublin, Ireland Flogas Full time

    About the Role:Flogas is seeking a highly motivated and customer-focused Customer Experience (CX) Agent to join our team. In this dynamic and fast-paced role, you will be the main point of contact for our LPG customers, spanning Bulk, Cylinder, Domestic, and Commercial segments. You will handle incoming enquiries, provide administrative support to the...

  • Customer Service Agent

    5 days ago

    Dublin, Ireland Flogas Full time

    About the Role:Flogas is seeking a highly motivated and customer-focused Customer Service Agent to join our team. In this dynamic and fast-paced role, you will be the main point of contact for our LPG customers, spanning Bulk, Cylinder, Domestic, and Commercial segments. You will handle incoming enquiries, provide administrative support to the sales team,...

  • Business Development Manager

    2 weeks ago

    Dublin, Ireland TransGroup Global Logistics Full time

    Scan Global Logistics is a leading freight forwarding company, specializing in providing comprehensive logistics solutions to clients across various industries. At the core of our DNA is a ‘can-do-attitude’ and the willingness to always walk the extra mile to find the right logistic solution whether by road, rail, ocean, air or any other modes of...

  • Associate Director Supply Chain and Logistics

    1 month ago

    Dublin, Ireland UnitedHealth Group Full time

    Associate Director Supply Chain and Logistics- Dublin or Letterkenny / Hybrid As a Fortune Global top 10 business, we’re one of the world’s leading healthcare companies. We have been supporting global healthcare systems from Ireland for 25 years, building a dynamic and diverse team of more than 2, talented individuals. With a strong ecosystem of...