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Junior Meeting

4 months ago

South Dublin, Ireland Talbot Hotel Stillorgan Full time

Talbot Hotel Stillorgan, part of Talbot Collection, are recruiting for an organised and passionate Junior Meeting & Events Coordinator to join our team. The Junior Meeting & Events Coordinator will report to the Senior Meetings & Events Coordinator and General Manager.

 

Overall Job Purpose:

 

To deliver exceptional friendly service at all times, to every guest, in line with the Talbot Collection 'Empower Your Excellence' customer service program.

To respond to wedding and events enquires in in a professional, efficient and customer focused manner.

To be respectful, polite, friendly, and unfailingly helpful in all your dealings with guests and colleagues alike, recognising that you are an 'ambassador' of the Talbot Collection at all times

 Main Duties:

  • Maximizing revenue at every opportunity.
  •  Maintain daily/monthly booking files- all weddings and events within the Talbot Hotel Stillorgan       
  • Co-ordinate the administration and distribution of all function sheets/menus.
  •  Ensure all additional events are dealt with and distributed immediately and communicated to appropriate departments.
  •  Send out the required information to clients on request.
  •  Create support material to facilitate same- customer follow up documentation, quotations, contracts, function sheets etc.
  •  Gather key customer feedback and report points of issues to The Sales and Marketing Manager.
  •  Produce sales documentation i.e., Menus and any other internal sales documents.
  •  Conduct competitor analysis report for all competitors.  
  •  Liaise with reception and accounts to ensure correct billing of all weddings and events.
  •  Confirm in writing to all clients - the details of their bookings with the relevant property's terms and conditions whilst confirming payment details.
  •  Ensure accurate and complete entries into Hotsoft in accordance with established procedures.
  •  Ensure to meet with clients to provide a show around of facilities and information as necessary to secure booking.
  •  Continually audit stocks of all wedding and events marketing collateral and inform with sales and marketing manager when reordering is required.
  •  Attend wedding fairs and trade shows as required.

  

Minimum Requirements:


  •  Minimum of 2 years' experience as a Wedding & Event Coordinator in a 4* hotel;
  •  Be highly motivated and driven to achieve targets;
  •  Possess excellent interpersonal skills;
  •  Excellent attention to detail;
  •  Ability to manage multiple projects at one time and achieve results

 

What do we offer?


  • Staff Meals
  • Complimentary Gym Membership
  • Discounted Accommodation Rates
  • Pettitt's SuperValu Discount
  • Life Insurance
  • Employee Counselling Line
  • Bike to Work Scheme
  • Pension Scheme
  • Christmas Savings Scheme
  • Free parking
  • Uniform



Talbot Hotel Stillorgan, part of Talbot Collection is an equal opportunity employer