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Head of Ecommerce

4 months ago

Dublin, Ireland Currys Full time
DESCRIPTION

 

Head of Ecommerce

Dublin

Currys, Dublin Support Centre - Omni Park (LIR001)

Permanent

Full Time

Grade 5

 

Our passion at Currys is helping everyone enjoy the latest tech. We’re proud of the service levels we provide for our customer – online, in-store or in their homes. And it’s all down to our people, 30,000+ capable and committed colleagues, learning together, growing together, making us amazing and celebrating the wins.

 

The Head of eCommerce for Republic of Ireland is a pivotal senior leadership position not just in the eCommerce function as it also sits within the wider Ireland Senior Leadership Team reporting to the Country Manager. You'll be responsible for defining & implementing our online growth strategy, managing the end-to-end consumer journey for Ireland’s largest electrical and technology retailer e-commerce platform - currys.ie, with a clear focus on driving incremental sales and growing market share.

 

As part of this role, you’ll be responsible for:  

  • Leading our Omni Channel strategy, engaging with retail operations and store managers to drive our highly successful Omnichannel business model. 
  • Our ecommerce sales strategy, ensuring Currys.ie is the clear No.1 online Electronics and Technology retailer in Ireland, driving sales and increasing our KPI’s amongst new and existing customers.
  • Managing a team of three direct reports within performance marketing, online fulfilment operations & online trading.
  • Owning the execution of the end-to-end online customer journey, overseeing the day-to-day site merchandising, maintenance, and optimisation for currys.ie.
  • Reporting, translating, and providing actionable insight on trading performance throughout the business on a consistent basis. 
  • Driving Ireland technical development initiatives with strong internal & external stakeholder engagement.
  • Working with the Head of Brand and Marketing to manage 3rd party vendors and the E-commerce marketing budget, ensuring the best value for our investment and highest possible rate of return for the business.
  • Collaborating with the Ireland Marketing & Commercial teams to ensure that eCommerce is correctly supported and receiving the right level of investment to drive sales and an enhanced customer experience.

 

You will need:   

  • Demonstrable experience managing and leading high performing teams within an online retailer 
  • Strong collaboration, relationship building & influencing skills to manage key stakeholders at all levels
  • Expert knowledge of the key drivers of eCommerce performance & online marketing
  • Experience of managing a budget and delivering consistent efficiency of spend
  • Project management delivery experience within eCommerce space
  • Analytical problem solving skills, able to simplify issues/be creative to achieve maximum results
  • A clear focus on initiation and delivery of objectives to conclusion, results driven
  • Understanding of SEO and digital marketing

 

We know our people are the magic ingredient in our success. That’s why we reward you with benefits that go deeper than just the day-to-day. Benefits that work for you, your lifestyle and your career. Beyond that, we’ll be with you every step of the way, enabling you to get the most out of your role, grow your skills your way, and see your career develop in the way you want. Be part of our talented Republic of Ireland team and unbox your passion at the UK’s best-known retailer in tech.