EAP Telephone Counsellor- ROI

2 months ago


Dublin, Ireland HealthHero Full time

Salary range €42,000 to €45,000 based on full time hours, 37.5. Part time is pro-rata salary.

HealthHero is Europe’s largest digital telehealth platform, bringing together human expertise and digital convenience to provide remote access for patients, insurance policy holders and employees to expert clinicians and counsellors. HealthHero’s mission is to simplify healthcare and improve lives, working to find solutions to capacity challenges and administrative burdens, whilst providing exciting new job opportunities.

As the mental health and wellbeing arm of HealthHero, our mental health services are now an integral part of the culture of many successful organisations in the private and public sector, working in partnership with service users, business and HR professionals, in a range of environments, to prevent and overcome the stress, trauma and absence issues that can limit people from performing and engaging with life.

We are looking for fully qualified, accredited Counsellor/Psychotherapists to join us on a part time basis and are delighted to offer this exciting opportunity to join our EAP Clinical Team.

You will be:

  • As the main part of the role, you will be carrying out Initial Clinical Assessments/Triage of client needs, leading to appropriate clinical pathways, delivering a range of support in our Pathway, which involves Booked Assessment Appointments, In The Moment Support or Booked Single Sessions via telephone and/or video calls.
  • Carrying out Risk Assessments and follow the Safeguarding and Risk Protocol process.
  • Alongside the above, managing a caseload of clients requiring Structured Counselling, which will depend on your contractual hours, as well as the needs of the service.
  • Writing brief, accurate and concise clinical notes, of all interactions.
  • Be integrated into our Support Line Team.

Requirements

  • Be an experienced practitioner with a minimum of 450+ clinical hours.
  • Be a qualified, accredited Counsellor/Psychotherapist (L4 and above in Counselling) with IACP (or similar) accredited status.
  • Be able to work a minimum of 3x full days (22.5 hours per week) Part time is a pro rata salary.
  • Be IT literate with good working knowledge of Microsoft Office suite
  • Have a strong clinical background, with excellent Assessment skills.
  • Able to make sound Clinical decisions, whilst holding Boundaries.
  • Be a keen team-player with excellent time management, clinical, communication and organisation skills.
  • Keep in mind the needs of clients and the service whilst working under pressure
  • Be permanently based in Republic of Ireland.

Desirable

  • Have previous EAP/telephone Counselling or time limited assessment experience, ideally in a corporate environment.

Benefits

HealthHero fully believes in supporting its EAP Counsellors to develop in the job and offers:

  • Full induction training programme, which will be undertaken via Microsoft Teams
  • 22 days leave, Public holidays and your birthday off (pro-rata)
  • Supervision covered up to 2 hours per month (pro-rata)
  • Monthly 1-2-1’s with your line manager
  • 24/7 On Call support
  • Hybrid opportunity, home working, as well as working from the Dublin office with the team, where appropriate.
  • Auto-enrolment pension scheme
  • Option to be part of a Health Scheme and Employee Assistance Program.
  • Life insurance Scheme

When applying, please provide and your most recent CV, including employment history (a minimum of 5 years) and qualifications.

We reserve the right to close this vacancy early if we receive sufficient applications. For this reason, please submit your application at your soonest convenience.

Diversity and Inclusion

Our Talent team work hard to remove all biases within the recruitment process, this includes unconscious bias decoded job adverts and equality and diversity training for all of our interview panel.

We welcome all applications from all sections of the community as an Equal Opportunities employer. We are also happy to make any reasonable adjustments at any stage of the recruitment process- should you need it, please let us know.



  • Dublin, Ireland HealthHero Full time

    Salary range €42,000 to €45,000 based on full time hours, 37.5. Part time is pro-rata salary.We are looking for fully qualified, accredited Counsellor/Psychotherapists to join us on a part time basis and are delighted to offer this exciting opportunity to join our EAP Clinical Team.You will be: As the main part of the role, you will be carrying out...

  • Clinical Coordinator

    2 months ago


    Dublin, Ireland HealthHero Full time

    Salary range €30,000 to €35,000 based on full time hours, 37.5. Location: Dublin, Ireland. Hybrid working (minimum of 2 days in office per week)Hours: Full-Time, Monday - Friday. Rotating shift pattern to cover between 8 am-6 pm. HealthHero is Europe’s largest digital telehealth platform, bringing together human expertise and digital convenience to...

  • Clinical Provider

    1 month ago


    Dublin, Ireland Intellect Full time

    You will be a practitioner on our telehealth platform 'Intellect', where your role is to support our clients' mental health and personal growth based on the individual needs and goals. This is delivered primarily through scheduled 60-minute video sessions on our platform.This is a freelance remote role with the flexibility to decide your business hours....


  • Dublin, Ireland ESB Full time

    Position Description Renewable Operations is a division within ESB Generation and Trading with responsibility for the management of the Operation and Maintenance of ESB’s renewable assets portfolio. This currently includes 26 operational wind farms with an installed capacity of 795 MW. As part of delivery of the Brighter Future...


  • Dublin, Ireland Staycity Group Full time

    Welcome to Staycity Group, a thriving and rapidly expanding aparthotel operator that is making waves across the heart of Europe! With an impressive track record of multiple new aparthotels opening each year, we're on an unstoppable journey, with 33 exceptional properties across iconic European cities like London, Dublin, Berlin, Edinburgh, Paris, and...


  • Dublin, Ireland Staycity Group Full time

    Welcome to Staycity Group, a thriving and rapidly expanding aparthotel operator that is making waves across the heart of Europe! With an impressive track record of multiple new aparthotels opening each year, we're on an unstoppable journey, with 33 exceptional properties across iconic European cities like London, Dublin, Berlin, Edinburgh, Paris, and...

  • Payroll Admin

    1 month ago


    Dublin, Ireland Representative Church Body Church of Ireland House Full time

    Pension Administration & Payroll Support The role will report to the Pension Administration & Payroll Manager and be part of the key pension administration team for the RCB. Pension Administration reports to the Head of Finance and is part of the Finance and IT Department. The RCB is the registered administrator for the Clergy Pension Fund which is a cross...


  • Dublin, Ireland Provincial Full time

     We have an exciting vacancy of Security Operation Centre (SOC) Officer to join our team in Dublin 4.Please apply if you:Have exceptional people and communication skillsHave advanced computer skillsAre calm and follow procedures in crisis situationsAbout the role         You will work 12 hour shifts both day and nights on rotation, 3-4 shifts per...

  • Regional Manager

    6 months ago


    Dublin, Ireland Standout Field Marketing Full time

    Overview Regional Manager Ideal location: Dublin/Midlands (team operate across ROI and Belfast) Up to €45k + up to 10% bonus, electric vehicle + other benefits including private health care, annual leave purchase and awesome discounts! Would you like to represent a business that contributes to a healthier and more sustainable way of...


  • Dublin, Ireland Securitas Full time

    We are currently recruiting a Corporate Security Officer to be based in Dun Laoghaire area. Free parking on site* Subsidised canteen* Close to public transport* Free use of on site gym* *All Securitas interviews are conducted online via video call* Primary function is the prevention of anything that is likely to cause loss, waste,...

  • Security Officer

    6 months ago


    Dublin, Ireland Securitas Full time

    Main purpose of position: To protect our customer’s property, people and/or assets by providing security services to a specific site in direct accordance with the sites published Assignment Instructions (AI’s) and any subsequent changes. Duties: Fully and satisfactorily complete all of the training that has been agreed is necessary for the...


  • Dublin, Ireland Motorola Solutions Full time

    Job Description This role is expected 5 days a week onsite in Ireland for the first 3 months. There after this role is hybrid module expecting 3 days a week from the office. Your responsibilities: You will be working closely with the TETRA Ireland Sales and Operations team and will be part of and take responsibility for the order fulfilment...


  • Dublin, Ireland ESB Full time

    Position Description Renewable Operations is a division within ESB Generation and Trading with responsibility for the management of the Operation and Maintenance of ESB's renewable assets portfolio. The portfolio currently consists of Onshore Wind, Battery Energy Storage Systems, Flexible Gas Plant and a Synchronous Condenser. The further development of the...


  • Dublin, Ireland Provincial Full time

    Are you looking to develop and grow your career?We have a new role of Site Security Supervisor; they are responsible for the onsite Security Officers, working with Provincial management with the daily operation and client on a corporate site in Ballycoolin.If you meet the requirements below and are ready to step up your leadership skills, apply here.About...


  • Dublin, Ireland Securitas Full time

    SUMMARY Assists the Data Centre security team in the providing of security services and related operations to the Customer Data Centre's. Duties will include client service and problem resolution, service enhancement, and training. Major duty of the Security Officer will be in conducting patrols of the Data Centre to ensure the protection of Customer...


  • Dublin, Ireland Getty Images Full time

    Customer Success Manager - German speaker Location: Dublin, ROI Workstation: Hybrid PLEASE NOTE THAT C1 LEVEL OR ABOVE IN ENGLISH AND GERMAN (WRITTEN AND VERBAL) IS REQUIRED FOR THIS ROLE. YOU MUST HAVE BOTH IN ORDER TO BE CONSIDERED Who You Are: The Customer Success Manager is responsible for renewing contracts and growing spend commitment from...

  • Cancer Nurse Role

    1 month ago


    Dublin, Ireland Irish Cancer Society Full time

    Job Title: Cancer Nurse Role Department: Services Reporting to: Community and Hospital Services Manager, Irish Cancer Society Location:Dublin St. Vincents University Hospital Days & Hours:Thursday and Friday - 08:00am-16:00pm (14hrs per week) Contract Type: Permanent Key Relationships: Irish Cancer Society: Services Department Hospital: Department of...


  • Dublin, Ireland iStockPhoto Full time

    Customer Success Manager - German speaker Location: Dublin, ROI Workstation: Hybrid PLEASE NOTE THAT C1 LEVEL OR ABOVE IN ENGLISH AND GERMAN (WRITTEN AND VERBAL) IS REQUIRED FOR THIS ROLE. YOU MUST HAVE BOTH IN ORDER TO BE CONSIDERED Who You Are: The Customer Success Manager is responsible for renewing contracts and growing spend...