Customer Service Call Out Dispatcher
1 month ago
Customer Service Call Out Dispatcher
At KONE, our mission is to improve the flow of urban life. As a global leader in the lift and escalator industry, KONE provides lifts, escalators, and automatic doors, as well as solutions for maintenance and modernisation to add value to buildings throughout their life cycle.
We are looking for a Customer Service Call Out Dispatcher to be part of our Dublin team, as the main contact point for our customers relating to their service needs, or questions relating to a job in progress.
The main responsibilities for this role are:
Skills and experience required:
Must have Call Contact Centre experience. Call out dispatcher experience is beneficial. Good administrative skills is essential. Good telephone manner. Previous work experience in customer service. Attention to detail. Good critical thinking skills. Good Word, Excel, and Outlook. Collaborative team player. Good written and spoken English.Read more on
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