Sales Executive

2 months ago


Galway, Ireland The Ardilaun Hotel Full time

We are seeking a motivated and results-driven Sales Executive to join our team and The Ardilaun Hotel. The Sales Executive will play a crucial role in driving revenue growth by identifying, developing, and maintaining relationships with potential and existing clients, focusing on corporate and events.


Responsibilities:


  • Serve as the primary point of contact for meeting and event inquiries, providing comprehensive information on the hotel's facilities and services.
  • Ensure prompt responses to inquiries, actively follow up on leads, and work to maximize show-arounds, ultimately driving bookings and revenue.
  • Oversee the administrative aspects of meetings and events, ensuring accurate data input into Hotsoft and Tablepath systems and optimizing their use.
  • Maintain regular updates of information and communicate effectively with relevant departments through weekly function sheets, personalized menus, and other essential documentation.
  • Foster strong communication channels across all hotel departments to ensure seamless execution of bookings in line with agreed terms and conditions.
  • Support bedroom reservations and ensure efficient handling of booking deposits, confirmation emails, contracts, accurate billing setup, and bedroom block bookings.
  • Manage third-party corporate systems such as Meetings Booker, ensuring prompt responses to new inquiries and maintaining up-to-date information.
  • Schedule and conduct hotel show-arounds, ensuring all areas are presented to the highest standard.


Requirements:


  • Previous experience in a similar role
  • Excellent customer service skills
  • Strong written and verbal communication skills
  • Ability to multitask, prioritize tasks, and meet deadlines
  • Attention to detail
  •  Ability to collaborate effectively with various teams within the organization


Benefits:

  • Free access to the Leisure Club
  • Employee Assistance Programme
  • Free parking
  • Meals on Duty
  • Discounts throughout the hotel
  • Uniform provided
  • Employee Referral Programme
  • We are certified as a Great Place to Work




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