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#10691 - Reservations Agent, Dublin, 30k
2 months ago
We are currently looking to recruit a Reservations Agent for our client based in Dublin.
Responsibilities
- First point of contact for all telephone enquiries
- Manage reservations for a number of locations in Dublin & Galway
- Respond to emails
- Confirm reservations each day
- Communicate with restaurant managers regarding bookings/ reviews/ menus etc.
Requirements
- Experience with Resdiary is preferable but not required as full training will be provided
- The ability to adapt to change & work well under pressure
- Friendly personality
- Ability to work as part of a team
- Applicants must have fluent English and excellent communication skills.
- Confident in communicating with a wide range of people, both internally and externally.
- Ability to work flexible hours, including weekends, Bank Holidays, early shifts and evening shifts.
Benefits
- Flexible hours
- Bike to Work scheme.
- Employee Assistance Programme (EAP) and Wellbeing programmes free for all our staff and their family members provided through SpectrumLife
- Exclusive savings on travel, shopping, restaurants, and more with spectrum life
- Continuous investment in training and development
Package
- Full time position, 40 hours per week, 5 days over 7
- Reservations are open 7 days a week from 9 am until 9pm so the shifts we are looking to fill are mostly 11am to 7pm/ 1pm to 9pm and Sat/Sun 10 to 6pm
- The salary is 30k per annum.
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