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Digital Solution Area Specialist
3 months ago
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Overview
The Digital Acquisition team drives growth for Microsoft and helps businesses achieve their digital transformation and business goals by helping customers with Microsoft solutions and partners.
Powered by a world-class connected sales and marketing platform, this team leverages marketing insights to reach customers when and where they want to engage digitally to help solve their business problems. Using the latest innovations in Microsoft Dynamics 365 to engage with customers, we collaborate across our global teams, and acquire and retain new business for Microsoft.
In SMC and Digital Sales, we have set out with the purpose to empower our customers through the unique value of the Microsoft cloud by building a globally-led, digital-first scale organization aligned with partners. Dedicated to one of the fastest growing customer segments, the Small, Medium, Corporate (SMC) and Digital Sales organization is committed to delivering the global digital scale engine for our business -- this is where you come in. As part of local subsidiaries or Digital Sales centers around the world, you will support a dedicated set of customers in identifying and achieving their business objectives through best-in-class digital engagement and partner co-selling.
You will also have an opportunity to work cross-collaboratively while living our shared SMC and Digital Sales Culture priorities: Diverse and Inclusive, Wellbeing, Sustainability, Giving and Learning. If you have been described as customer obsessed and have a passion for digital-first solutions, we invite you to learn more about the SMC and Digital Sales organization and the value we deliver to our customers, partners, and one another, every day.
As a Digital Specialist, focused on Azure, you will work, within the Swiss market, with our most important customers within our Small, Medium, and Corporate team. One of the fastest growing customer segments in the industry. You will drive the day-to-day execution of Microsoft's strategic business priorities – selling best-in-class cloud services and platforms to our managed customers and building digital transformation momentum for our customers, partners, and Microsoft.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Qualifications
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form .
Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.
Responsibilities
Customer-First Mindset
- Engages with and enables our customers and key decision-makers, delivering a connected customer engagement experience and driving customer satisfaction through digital sales excellence, empowered by world-class data, marketing systems, and platforms.
Demand Generation
- Effectively turns prospects and qualified digital leads into opportunities and revenue pipeline and engages with customers across industries, company sizes, and types to determine their needs and identify opportunities to fulfill their needs with Microsoft's leading cloud technologies, with this role particularly focused on the specific solution area you are driving.
Sales Execution
- Engages in industry-aligned customer conversations, collaborating with account and partner teams to build pipeline and qualify new opportunities. Identifies customer business and technology readiness, proactively builds external stakeholders' mapping, implements strategies to accelerate the closing of deals, contributes input on strategies to drive and close prioritized opportunities, coaches junior team members in deal plan execution, and implements close plans.
Collaboration
- Works in a fast-paced, collaborative, and dynamic teaming environment with field specialists, technical resources, and partner teams to effectively manage customer opportunities, deliver connected customer experiences, achieve customer outcomes with Microsoft's leading cloud technologies, and accelerate value across the customer lifecycle.
Technical Expertise
- Leverages and shares competitor knowledge across solution areas as a subject matter expert (SME) to inform decisions on pursuit or withdrawal. Leads conversations and sets up events within Microsoft, mentors others, and develops strategies for best practice sharing, initiates conversations with prospective customers/partners at events, acts as an SME in one or more solution areas. Collaborates with the 'compete' SMEs internally to analyze competitor products, solutions, and/or services and implement strategies.
Delivers Results Through Teamwork
- Drives the execution of projects, partners and collaborates with other teams on related deliverables, and leverages others in relevant work streams. Shares best practices, learnings, and customer insights with key business partners to elevate team capabilities and drive change based on insights.
