Customer Service Administrator | North Dublin

4 weeks ago


Dublin, Ireland Cpl Full time

Our client is a large medical equipment supplier based in Finglas and are currently expanding their team and seeking a Customer Service Team Advisor on a full-time, permanent basis

The Customer Service Advisor works as part of the Customer Service team and is required to provide customer service support to the organization by dealing with queries from customers and sales, process sales orders in a timely manner and follow escalation procedures to resolve customer queries in relation to products and services.

Duties

Order Processing.

Call and query handling including problem solving.

Obtain and evaluate all relevant information to handle enquiries and complaints.

Respond promptly to customer enquiries and follow up on customer interactions.

Manage administration; keep records of customer interactions and transactions.

Record details of enquiries, comments and complaints including actions taken.

Liaising with internal departments to resolve daily issues.

Meeting targets as set by supervisor / manager.

Administration of quotations.

Process and resolve customer pricing and product queries.

Communicate and coordinate with internal departments including assisting the Credit Control Department with any pricing discrepancies (as required).

Communicate and coordinate with external suppliers on order requirements including delivery time frames & shipping costs.

Requirements:

2+ yearsâ experience in a fast-paced customer service environment.

Knowledge of customer service principles and practices.

High level of computer literacy including a good working knowledge of Microsoft Excel, Word, Outlook and PowerPoint.

Experience with the Healthcare sector would be advantageous.

Knowledge of SAP would also be beneficial.

Job Types: Full-time, Permanent


  • Finance Administrator

    1 month ago


    Dublin 17, Ireland Virtue Integrated Elder Care Full time

    Finance Administrator - North Dublin About Virtue GroupVirtue is a leading management and operating group within the Eldercare sector in Ireland led by an international Board of industry experts and an executive team of highly experienced professionals.About the roleAn opportunity has arisen in the finance team as an Finance Administrator. The successful...


  • Dublin, Ireland PHS Washrooms Full time

    Title: Customer Service Administrator Permanent Position -Monday to Friday (Hybrid) Location: Dublin 10, Ballyfermot The Role: To efficiently and effectively own and handle all customer interactions, investigating and solving customer enquiries through to resolution. Providing a first-class service to internal and external customers ensuring that we delight...


  • Dublin, Ireland Excel Recruitment Full time

    Excel Recruitment are currently recruiting an experienced Customer Service Administrator on behalf of our client based in Baldonnell, Dublin 22. Responsibilities Responsible for providing excellent customer support via phone and email. Handling inquiries, resolving complaints, and ensuring smooth logistics operations. Managing documentation to ensure...

  • Van Driver

    3 days ago


    Dublin, Ireland North Dublin Couriers Full time

    Full time owner van drivers required for North Dublin based courier company. This role is a subcontract role and our business operates Monday-Sunday. Main operating shifts are Mornings, Afternoons and Evenings. Deliveries are local and nationwide We require candidates to own their own van which must be small or medium sized e.g Volkswagen Caddy. Previous...


  • Dublin, Ireland phs Group Full time

    Customer Service Experts - we’re looking for you! Customer Service Administrator Dublin 10 €30,000.00 and excellent benefits Great hours Monday to Friday, no evening or weekend work Full Time, permanent position – Hybrid following initial training Based in or near Dublin? Enjoy helping customers? Looking for a career rather...


  • Dublin, Dublin City, Ireland Zurich Insurance Company Ltd. Full time

    Customer Services Administrator – 10 month contract Zurich Life Assurance plc is looking for an Customer Services Administrator to focus on understanding and responding to what matters to customers. We are looking for a highly motivated individual with excellent communication skills. Successful candidates will gain a thorough knowledge of the workings of...

  • Audit Senior

    23 hours ago


    Dublin, Ireland ProSource Recruitment Limited Full time

    My client is a medium sized Accountancy practice based in North Dublin, they are seeking to add to their existing audit team and have an opening for an Audit Senior (part qualified with at least 12 months experience working in an Irish accountancy practice. You will have the following responsibilities: Preparation and participation in Audits. Ensuring...


  • Dublin, Ireland Dublin Express Full time

    We aim to provide excellence in all that we do for Dublin Express customers and to keep everyone safe. If we can’t do something safely, we don’t do it. To do this we need the best people and strive to create an environment that motivates and develops our team. This onsite roll has a r olling Shift pattern, working Monday – Sunday (40 hours per...


  • Dublin, Ireland Dunnes Stores Full time

    Textile Department Manager - Dublin North Employment Type Full Time Job Description Textile Department Manager - Dublin North We are Ireland’s largest retailer providing fashion, homewares and food for our loyal customers. We operate 134 stores across Ireland, Northern Ireland, and Spain, as well as a growing online store. Our guiding principle...


  • Dublin, Ireland Vickerstock UK Full time

    Property Administrator Vickerstock are recruiting for a Property Administrator for a leading client based in North Dublin (D9) on a permanent basis. Your new role as a Property Administrator Provide a high standard level of customer service to clients Act as main point of contact for any queries. Answer all incoming calls and responding to emails. Offer...


  • Dublin, Ireland HireForce Full time

    Job Title:Administrative Assistant Location: Blanchardstown, Ireland Our client is a forward-thinking Irish manufacturing company, they have a requirement for a Administrative Assistant to join their team. The Administrative Assistant will play a crucial role in managing various operational aspects of the company under the guidance of the managing director,...

  • Housing Officer

    3 weeks ago


    Dublin, Ireland FRS Recruitment Full time

    The RoleMy client, a non-profit organisation, is actively looking for an adept Housing Officer to join their team in North County Dublin. This role offers full-time, permanent employment with a hybrid work arrangement.As the Housing Officer, you'll play a pivotal role in delivering exemplary tenant engagement, estate management, and arrears management...


  • Dublin, Ireland Maria Logan Recruitment Full time

    Reservations & Events Manager - North Dublin MLR have an amazing opportunity for Reservations & Events Manager to join this exciting 4* hotel in North Dublin. The Reservations & Events Manager will proactively handle sales enquiries while providing training and development opportunities to an eager team. This role will also offer you a huge insight into the...


  • Dublin, Ireland Excel Recruitment Full time

    Customer Service Executive My client's brand is well recognised worldwide in their industry, their products stocked in all the leading DIY, Hardware, and Builders Merchants nationwide. They also sell their professional range to end users such as construction companies and large manufacturers. They are looking for a Customer Service Executive who will be...


  • Dublin, Ireland Cpl Full time

    My client is looking to hire 2 customer service administrators for their offices in Dublin 24. Main Duties/Responsibilities:  •            Accessories: Liaising with customers on after sale accessories for approximately 70% of all hearing aid sales via phone - advice/taking payments/posting and recording orders...

  • Property Administrator

    14 hours ago


    Dublin, Ireland Vickerstock Full time

    Property Administrator Vickerstock are recruiting for a Property Administrator for a leading client based in North Dublin (D9) on a permanent basis. Your new role as a Property Administrator Provide a high standard level of customer service to clients Act as main point of contact for any queries. Answer all incoming calls and responding to emails. ...


  • Dublin, Ireland Corporation Service Company Full time

    Corporate Administrator / Cosec Dublin On site, Full time As a Corporate Administrator, you will directly report to the Business Unit Manager Capital Markets. Your main daily tasks will be the following: Direct cooperation and communication with clients and potential clients Assuming responsibility for the ongoing support of client companies...

  • Counsellor Therapist

    1 month ago


    Dublin, Ireland Cpl Remote Work Freelance Full time

    Accredited Counsellor/Therapists are required for sessional work with the HSE Counselling Primary Care (CIPC) service in Dublin North & North City (CHO 9) .What is CIPC?The HSE National Counselling Service (NCS) has developed a Counselling in Primary Care service (CIPC).CIPC is the provision of short term counselling in primary care settings to medical...

  • Service Administrator

    4 weeks ago


    Dublin, Dublin City, Ireland Cpl Full time

    They are seeking an experienced Service Administrator to work in tjeir Service Department abased in Ballycoolin, Dublin 11Reporting to the DAF Service Manager this role will be a busy role as an administrator in their HGV Service Department. Candidate Requirements· At least 2 years' experience in a similar role in the motor industry in a dealership,...


  • Dublin, Ireland Joe Duffy Motors Group Full time

    Diagnostic Technician – Audi North Dublin Exit 5 M, Dublin North Joe Duffy Group is Ireland’s leading motor retailer representing brands across locations with a team of employees and an enviable franchise portfolio of world-leading brands. In May 3, Joe Duffy Group was announced as Ireland 9th Best Employer in the Sunday Independent.  Our...