Technical Coach

4 weeks ago


Dublin, Dublin City, Ireland U.S. Bank Full time

At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, all more confidently and more often—that's what we call the courage to thrive. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive. Try new things, learn new skills and discover what you excel at—all from Day One.

As a wholly owned subsidiary of U.S. Bank, Elavon is committed to building the platforms and ecosystems that help over 1.5 million customers around the world to achieve their financial goals—no matter what they need. From transaction processing to customer service, to driving innovation and launching new products, we're building a range of tailored payment solutions powered by the latest technology. As part of our team, you can explore what motivates and energizes your career goals: partnering with our customers, our communities, and each other.

Job Description

Responsible for coaching teams to adopt and implement engineering best practices. Acts as a change agent who helps set the vision, show the way, and provide thought leadership on removing impediments to engineering and technology success. Coaches and mentors product team members at either the team and/or program levels, including Scrum Masters, Product Owners, Technical Leads, Software Engineers, and executives to leverage engineering principles and practices to deliver high value business capabilities. Helps coach the team on best practices, design thinking, and engineering culture in real time on work from the team's product backlog. Serves as a subject matter expert on scaling engineering practices, embraces servant leadership, understands engineering culture, and serves as a role model for the team to model engineering behaviors and mindsets, which includes key mindset shifts in the journey to the creation of a vibrant engineering culture. Designs, develops, and facilitates training of engineering best practices to assigned teams. Performs evaluations, assessments, and reviews of processes and methodologies. Identifies strengths and continuous improvement recommendations of existing processes.

Preferred Skills/Experience:

  1. Extensive experience with engineering best practices
  2. Working knowledge of system development lifecycle (SDLC) and process change/improvement
  3. Experience coaching and working with teams, product managers, and engineering leaders (lead through influence)
  4. Ability to coach, teach, and guide leaders and teams through outcomes-based planning and value delivery
  5. Working knowledge and experience with Design Sprints and/or Product Discovery tactics
  6. 3 or more years architecting various engineering tools, including three or more of code repository, agile flow, orchestration, deployment, and binary repository
  7. Experience in multiple types of testing, including but not limited to Unit, Functional, Performance, End to End, TDD, and behavioral driven development
  8. Experience with co-located and distributed teams, in multiple time zones
  9. Demonstrated ability to partner and communicate effectively with highly-technical team members on a wide range of engineering practices and tools (CI/CD, SRE/Observability, Java, .Net, Python, Cloud, API, DevOps etc.)
  10. Ability to work in ambiguity and rapidly iterate to a solution
  11. Creative, flexible, and willing to continuously change, evolve, and improve engineering processes
  12. Excellent communication and interpersonal skills
  13. Rapid iterative Development, Professional Coaching, Leadership Coaching, Facilitation, and Mentoring
  14. Ability to coach engineers on engineering best practices and shift mindset to new ways of working

Certifications:

  1. Professional Officiations
  2. Speaking Engagements
  3. Dev Meetups
  4. AWS
  5. Coaching

The role offers a hybrid / flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.

This position is not eligible for visa sponsorship.

We offer an exciting, fast-paced and diverse working environment with employees of many different nationalities. We provide benefits to help you protect your health and financial security; and give you peace of mind. We also invest in your career growth with development resources that give you the opportunity to stretch and shine.

About Us

Elavon is wholly-owned by U.S. Bank, which just happens to be one of the world's most ethical companies.

Whichever part of the company you join, you'll soon see that we help our customers and communities thrive. And we'll do the same for you, too.

From day one, you'll find ample opportunities to grow. A variety of projects to work on. A host of new skills to learn. And you'll be surrounded by people who've got your back, and who'll do everything they can to make sure you're happy and fulfilled.

#J-18808-Ljbffr
  • Technical Coach

    4 weeks ago


    Dublin, Dublin City, Ireland Us Bank Full time

    At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, all more confidently and more often—that's what we call the courage to thrive. We believe it takes all of us to bring our shared ambition to...


  • Dublin, Dublin City, Ireland Kone México Full time

    About the Role:We are seeking a talented Service Delivery Coach to join our team in Dublin. As a Service Delivery Coach, you will be responsible for providing ongoing development of our maintenance field operatives, enhancing their competencies. You will plan and conduct new and existing KONE methods trainings, proactively preparing operatives for new...


  • Dublin, Dublin City, Ireland Padel Federation of Ireland Full time

    Job OverviewWe are currently seeking a highly skilled and experienced Padel coach to work with our national team.This is an exciting opportunity for someone who is passionate about padel and has the expertise to help develop a competitive team.Key ResponsibilitiesDevelop and implement training plans to enhance team performanceLead regular training sessions,...

  • Senior Agile Coach

    3 weeks ago


    Dublin, Dublin City, Ireland Eolas Recruitment Full time

    Get AI-powered advice on this job and more exclusive features.This range is provided by Eolas Recruitment. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Base pay rangeDirect message the job poster from Eolas RecruitmentTechnical Resourcer at Eolas Recruitment || IT Specialist RecruitmentJob...


  • Dublin, Dublin City, Ireland Padel Federation of Ireland Full time

    National Team Padel CoachWe are seeking an experienced Padel coach to join our national team as a senior coach.The successful candidate will be responsible for developing and implementing a comprehensive training program that enhances team performance.Key ResponsibilitiesDesign and deliver training sessions that focus on technical skill development and...


  • Dublin, Dublin City, Ireland Padel Federation of Ireland Full time

    About the RoleThe successful candidate will be responsible for developing and implementing a comprehensive training program for our national team.This includes creating engaging and challenging training sessions that cater to the needs of all team members.ResponsibilitiesDesign and deliver training sessions that focus on technical skill development and...


  • Dublin, Dublin City, Ireland Padel Federation of Ireland Full time

    Padel Coaching RoleWe are currently looking for a highly skilled and experienced Padel coach to work with our national team.This is an exciting opportunity for someone who is passionate about padel and has the expertise to help develop a competitive team.ResponsibilitiesDevelop and implement training plans to enhance team performanceLead regular training...

  • Technical Leader

    4 days ago


    Dublin, Dublin City, Ireland Us Bank Full time

    About the RoleAs a Technical Coach at U.S. Bank, you will play a key role in shaping the engineering culture and practices within our organization. Your primary responsibility will be to coach teams on adopting and implementing engineering best practices.You will act as a change agent who helps set the vision, shows the way, and provides thought leadership...

  • Production Coach

    2 weeks ago


    Dublin, Dublin City, Ireland Lear Full time

    Lear For YouWe work hard for the people who work for us. We champion our teams. We foster collaboration, inclusion, respect and excellence. What we are trying to say is we want to be more for you.We are your path to a better career, a better future, and a better you.Our teams have invented groundbreaking technologies, flawlessly manufactured millions of...


  • Dublin, Dublin City, Ireland Conscia Limited Full time

    **Job Description**We are seeking an experienced Transportation Maintenance Specialist to join our Technical Office team in Dublin.The ideal candidate will have a recognized QQI Level 6 Craftworker qualification and excellent coaching and training skills. They will be responsible for providing technical support and training for employees on various vehicle...


  • Dublin, Dublin City, Ireland TN Ireland Full time

    About the Role:TN Ireland is currently seeking a highly experienced Senior Scrum Master to join their team on a contract basis.Key Responsibilities:Facilitate scrum teams to deliver working software within the confines of AgileManage sprint/quarter on quarter metrics - Daily Radiator/sprint reviews/capacity planning/quarterly program increment (PI)...

  • Technical Lead

    5 days ago


    Dublin, Dublin City, Ireland TN Ireland Full time

    Company Overview: At TN Ireland, we are shaping the next wave of advancements in technology.We are a creative team of tech enthusiasts who thrive on innovative initiatives. As an Engineering Manager, you will propel our business into the future by contributing your unique skills to fuel our technological advancements.Key Responsibilities:Oversight of design...


  • Dublin, Dublin City, Ireland Payroc Full time

    Key ResponsibilitiesProvide client support via email and telephone to resolve technical issues efficiently.Process all technical enquiries, orders, and general administration in a timely and accurate manner.Coach customers to become product experts, enabling them to become increasingly self-sufficient.Liaise with internal teams as required to ensure seamless...


  • Dublin, Dublin City, Ireland Intercom Full time

    We are looking for a highly skilled Technical Leader to join our team. As a leader within the organization, you will be responsible for building both back-end and front-end systems, working closely with designers, product managers, researchers, and data analysts.You will coach and mentor other engineers, partnering closely with the Engineering Manager to...


  • Dublin, Dublin City, Ireland Amazon Full time

    **Technical Responsibilities**As a Cloud Support Engineer, you will be primarily responsible for solving customer cases through a variety of contact channels (telephone, email, and web/live chat), applying advanced troubleshooting techniques to provide tailored solutions and working with customers to dive deep into the root cause of an issue.You will also...


  • Dublin, Dublin City, Ireland Pfizer Ireland Full time

    Join Pfizer Ireland as a Technical Infrastructure Manager and take on the challenge of driving the development and implementation of event management solutions. With 7+ years of experience in technical infrastructure operations and 5+ years of experience using relevant tools and technologies, you will be instrumental in ensuring the smooth operation of our...


  • Dublin, Dublin City, Ireland Amazon Full time

    Job DescriptionWe are seeking an experienced Operations Manager to join our AWS Support team. As a key member of our global organization, you will lead a team of technical support engineers, driving operational excellence and delivering exceptional customer experiences.ResponsibilitiesLead a team of technical support engineers, providing guidance, coaching,...


  • Dublin, Dublin City, Ireland Abroad Work Full time

    Technical Leadership RoleIn this role, you will lead the coding of your software designs, delegate tasks as necessary to increase your personal and team capacity, develop comprehensively assessed achievable release objectives with your team, and grow the capability & capacity of our dedicated UI Engineers and cross-skilled Application Developers through...


  • Dublin, Dublin City, Ireland Amazon Full time

    Key ResponsibilitiesSolve customer cases through various contact channels, applying advanced troubleshooting techniques to provide tailored solutions.Drive initiatives to improve support-related processes and customer experience.Provide feedback to internal teams on how to enhance our services.Work on critical, highly complex customer problems that may span...


  • Dublin, Dublin City, Ireland Amazon Full time

    Key ResponsibilitiesCustomer Support: Provide exceptional support to our customers, helping them to troubleshoot and resolve complex technical issues related to Amazon Web Services (AWS).Collaboration: Work closely with customers, engineers, and other stakeholders to identify and address technical issues, provide expert-level guidance, and develop innovative...