Local Account Manager

2 weeks ago


Dublin, Dublin City, Ireland Expeditors International Full time

"We're not in the shipping business; we're in the information business" -Peter Rose, Expeditors Founder

Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.

  • 15,000 trained professionals
  • 250+ locations worldwide
  • Globally unified systems
Job Description

Major Duties and Responsibilities:

  • Strengthen relationships with existing house accounts.
  • Penetrate organizational structure for house accounts and develop relationships at all levels beyond main point of contact.
  • Understand customers' business and strategy and our role with the customer.
  • Ensure customer satisfaction and follow up.
  • Communicate service issues to Department Managers/Supervisors.
  • Maintain and update action items lists weekly for follow up items.
  • Identify opportunities and grow business from existing house accounts.
  • Make 10 calls per week; preliminary schedule due by Monday afternoon. Mondays & Fridays are for setup and follow up; Tuesday-Thursday are for calls.
  • Assist with collections when needed.
  • Manage client profiles separated by location.
  • Build territory maps showing the number of accounts located in each city and update monthly.
  • Input and manage Teamsell for significant calls.
  • Be fluent in EI systems and demos in order to provide technical updates to LAM accounts.
  • Involve sales and operations at appropriate times.
  • Share weekly schedule with all Departments to help coordinate and participate in joint account visits.
  • Turn major business opportunities and proposals over to Sales and operational issues to Ops.
  • Manage Business Reviews with a goal of having a minimum of one per account per year.
  • Continually seek improvement in procedures and services to create more efficient and cost-effective operations.
  • Assume lead responsibility for the efficient delivery of all local (branch) services.
  • Assist, and if needed, spearhead problem resolution for issues outside of the local branch.
  • Ensure that a functioning and agreed-upon invoicing and payment process is in place.
  • Meet with local customers to maintain customer information and satisfaction.
  • Be dedicated to the success of Expeditors and the program using ethical business practices, personal commitment, passion & sacrifice, and an obsession with the fundamental details of running the business
Qualifications

Requirements - Skills, Education, Experience:

  • High school degree or equivalent business qualifications.
  • Minimum two years of Expeditors/industry experience.
  • Ability to create/write customer requirements clearly for use by other Expeditors employees.
  • Knowledge of required Expeditors operating systems as well as PC skills including word processing.
  • Demonstrated customer service skills and proven interpersonal skills.
  • Level one Account Management certification.
#J-18808-Ljbffr

  • Dublin, Dublin City, Ireland Expeditors Full time

    Job Description Major Duties and Responsibilities: Strengthen relationships with existing house accounts.Penetrate organizational structure for house accounts and develop relationships at all  levels beyond main point of contact.Understand customers' business and strategy and our role with the customer.Ensure customer satisfaction and follow up.Communicate...

  • Local Account Manager

    3 weeks ago


    Dublin, Dublin City, Ireland Expeditors Full time

    Job DescriptionMajor Duties and Responsibilities:Strengthen relationships with existing house accounts.Penetrate organizational structure for house accounts and develop relationships at all  levels beyond main point of contact.Understand customers' business and strategy and our role with the customer.Ensure customer satisfaction and follow up.Communicate...


  • Dublin, Dublin City, Ireland TN Ireland Full time

    Social network you want to login/join with:Localization Account Manager - Dublin, DublinClient:Translated SrlLocation:Dublin, IrelandJob Category:OtherEU work permit required:YesJob Reference:cff0233d6975Job Views:3Posted:21.03.2025Job Description:About Translated: Translated is a leading company in AI-enabled translation services. We are on a mission to...


  • Dublin, Dublin City, Ireland Translated Srl Full time

    About TranslatedTranslated is a leading company in AI-enabled translation services. We are on a mission to allow everyone to understand and be understood in their own language.Our success stems from a unique blend of the world's #1 adaptive neural machine translation technology (IDC MarketScape 2022), the largest network of vetted, native-speaking...


  • Dublin, Dublin City, Ireland Translated Srl Full time

    About Translated Translated is a leading company in AI-enabled translation services.We are on a mission to allow everyone to understand and be understood in their own language.Our success stems from a unique blend of the world's #1 adaptive neural machine translation technology (IDC MarketScape 2022), the largest network of vetted, native-speaking...


  • Dublin, Dublin City, Ireland Translated Srl Full time

    About Translated Translated is a leading company in AI-enabled translation services.We are on a mission to allow everyone to understand and be understood in their own language.Our success stems from a unique blend of the world's #1 adaptive neural machine translation technology (IDC MarketScape 2022), the largest network of vetted, native-speaking...


  • Dublin, Dublin City, Ireland Expeditors Full time

    **Job Description:**We are seeking a highly skilled Local Account Development Manager to join our team at Expeditors. In this role, you will be responsible for strengthening relationships with existing house accounts, understanding customers' business strategies, and ensuring customer satisfaction.Main Responsibilities:Strengthen relationships with existing...

  • Key Account Manager

    5 days ago


    Dublin, Dublin City, Ireland TN Ireland Full time

    We are a leading company in AI-enabled translation services, committed to breaking language barriers and fostering global connections.The Localization Account Manager will be responsible for identifying new business opportunities, building strategic partnerships, and delivering exceptional customer experiences.Main Responsibilities:Discover and pursue new...

  • Manager, Localization

    2 weeks ago


    Dublin, Dublin City, Ireland Workday Full time

    Your work days are brighter here.At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. Our culture, driven by the value of putting our people first, is central to who we are. Our Workmates believe a healthy employee-centric,...

  • Manager, Localization

    2 weeks ago


    Dublin, Dublin City, Ireland Workday, Inc. Full time

    1. Provide the best possible experience on our site2. Collect statistics to optimize site functionalityAt Workday, it all began with a conversation over breakfast. Our founders met at a sunny California diner and came up with an idea to revolutionize the enterprise software market. One thing that set us apart was our culture, driven by our value of putting...

  • Local Trial Manager

    19 hours ago


    Dublin, Dublin City, Ireland Icon Full time

    As a Clinical Trial Manager, you will be dedicated to one of our global pharmaceutical clients; with whom ICON shares a culture of innovation, flexibility and a common vision of bringing life-improving drugs to market.Leading by example, you can set the standard of excellence and enjoy a challenging career in our exclusive programs.In this role, you will be...


  • Dublin, Dublin City, Ireland eTeam Full time

    Role: Localization Quality Program ManagerDuration: 12 MonthsLocation: Fumbally Lane, Dublin, IRLJob DescriptionThe Globalization team is dedicated to expanding client's products and services worldwide. Our mission is to build on client's success in the U.S. and deliver innovative, seamless, and fully localized experiences for international Sellers. We are...

  • Local Trial Manager

    7 days ago


    Dublin, Dublin City, Ireland ICON Full time

    As a Clinical Trial Manager, you will be dedicated to one of our global pharmaceutical clients; with whom ICON shares a culture of innovation, flexibility and a common vision of bringing life-improving drugs to market. Leading by example, you can set the standard of excellence and enjoy a challenging career in our exclusive programs.In this role, you will be...


  • Dublin, Dublin City, Ireland Workday, Inc. Full time

    Program Manager, LocalizationApply remote type Flex locations Ireland, Dublin time type Full Time posted on Posted 30+ Days Ago job requisition id JR-0093360Your work days are brighter here.At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise...


  • Dublin, Dublin City, Ireland TN Ireland Full time

    We are a dynamic company specializing in AI-enabled translation services, aiming to empower global communication and collaboration.Our Localization Account Manager will play a crucial role in driving business growth, developing strategic partnerships, and delivering exceptional customer experiences.Main Responsibilities:Identify and explore new business...


  • Dublin, Dublin City, Ireland Semrush Full time

    Hi thereWe are Semrush, a global IT company developing our own product – a platform for digital marketers.New stars are born here, so don't miss your chance.This is our role Senior Account Executive - Local Management for those who can find a common language with anyone in the world.Tasks in the role Drive new sales growth by proactively expanding our...


  • Dublin, Dublin City, Ireland Workday, Inc. Full time

    Job Description:We're looking for an experienced professional to join our Workday Localization team as a Localization Program Manager. This role requires a strong understanding of Machine Translation (MT) and hands-on experience with Translation Management Systems (TMS).The ideal candidate will have 3+ years of experience in content and software...


  • Dublin, Dublin City, Ireland Digistore24 USA Full time

    At Digistore24, we are passionate about empowering businesses to thrive in global markets by delivering exceptional localized experiences. As one of the industry leaders, our mission is to ensure every customer, regardless of language or location, feels connected to our products and services.We're searching for a skilled and enthusiastic Localization Project...


  • Dublin, Dublin City, Ireland Workday Full time

    Job DescriptionWe are seeking an experienced Localization Program Manager to join our team. The successful candidate will be responsible for guiding localization strategy and execution for Workday solutions, impacting users on a global scale.About the RoleSupport localization projects by assisting with tasks such as project coordination, file preparation,...


  • Dublin, Dublin City, Ireland Elis Ireland Full time

    Who are we?Elis is an international textile, hygiene & facilities services business, operating in 29 countries across the globe, delivering a complete textile rental and laundry service. We offer everything from workwear to mats, mops, bed and bath linen, hygiene supplies and pest control services.With plants and distribution hubs across Ireland, Elis offers...