Customer Service Executive

4 weeks ago


Ennis, Clare, Ireland 360 Search Full time
Our client is one of the largest insurance brokers in Ireland who are looking to hire Customer Service Executives to their team in Ennis.
The role will entail maintaining a high service level for their personal lines customers including sales generation, lead gathering and handling objections.
To be considered for this position, you must have at least 1 year experience from either an insurance or financial services background. 
Key Responsibilities:
  • Superior Customer Service and sales generation skills
  • Maximising lead generation for other teams
  • Handling customers renewals and midterm adjustments.
  • Taking inbound calls for sales and customer service queries
Key Skills:
  • Minimum 1 year experience insurance or financial services background
  • Good IT skills with knowledge of Applied Relay a distinct advantage
  • Strong organisational skills and attention to detail
  • APA Personal Insurance Qualification would be an advantage or working towards same.
  • Fully compliant with fitness and probity requirements and CPD requirements.


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