Key Account Manager

3 weeks ago

ireland Collins McNicholas Recruitment & HR Services Group Full time

Direct message the job poster from Collins McNicholas Recruitment & HR Services Group

Principal Recruitment Consultant at Collins McNicholas Recruitment & HR Services Group

We have an exciting Key Account Manager opportunity for you to join an award-winning progressive Multinational Pharmaceutical Company in Ireland.

It is the primary responsibility of the Key Account Manager (KAM) to develop new business for the company’s highly successful product portfolio consisting of sterilizing-grade filters, depth filters, and single-use systems in the biotechnology and pharmaceutical market segments, and to ensure that sales targets and goals are met or exceeded. The KAM is expected to work independently and cover Ireland, focusing on building new accounts by employing high-level consultatory and strategic selling, effective territory management, and relationship building while being self-motivated and results-driven.

Key Responsibilities:

  • Achieve or exceed annual sales targets and key goals for the filter and single-use system portfolios as set by the Director of Sales, Life Sciences.
  • Develop regional strategic marketing program for the filter and single-use system portfolios in concert with the Director of Sales, Life Sciences and the Director of Marketing.
  • Expand the number of key accounts following a highly systematic approach.
  • Introduce, demonstrate, promote and sell all current and new filter and single-use system products.
  • Handle sales and technical inquiries from prospects and clients promptly and professionally with a high attention to detail.
  • Represent the company in a positive and loyal manner at all times.
  • Apply high-level consultatory and strategic sales methods and techniques.
  • Present the value proposition of the filter and single-use system programs to prospects.
  • Recognize and evaluate competitive situations and recommend appropriate tactics for success.
  • Provide regular reports concerning forecasts, prospects, sales activities, and marketing information.
  • Establish and maintain a computerized database of customers and activities.
  • Be effective in territory management.
  • Provide market intelligence, e.g., market channel trends, policies, practices, new products, sales campaigns, prices, discounts, and “special deals.”
  • Execute promotional programs and sales campaigns.
  • Make presentations demonstrating superior applications and product knowledge.
  • Service prospective and existing customer needs and requirements.
  • Organize team-selling events and be available for team selling activities outside the territory as directed by the Director of Sales, Life Sciences.
  • Provide feedback on products and installation issues.
  • Participate in trade or industry shows, seminars, conferences, and meetings as instructed by the Director of Sales, Life Sciences and the Director of Marketing.
  • Assist the Director of Sales, Life Sciences and the Director of Marketing in development of policies and procedures pertaining to the company’s Sales.
  • Visit company for training purposes and accompany clients as appropriate.

Time & Travel Management Requirements:

  • Perform necessary travel within the territory following company travel policies and using the most efficient method of travel for time and appointments.
  • Perform necessary overnight travel as required, approximately 40% of the time, including some weekends.
  • Schedule and complete appointments in territory clusters – avoiding single trips to single accounts in a short period.
  • Make use of technology to enhance time management.
  • Allocate time and take initiative to learn new products and services.
  • Comply with all corporate travel and expense policies and guidelines.
  • Make quarterly visits to corporate headquarters for training and review meetings or as otherwise directed.

Administrative Requirements:

  • Maintain organized customer files and profiles as appropriate.
  • Submit requested management reports on time.
  • Complete and submit expense reports on a weekly basis.
  • Prepare and submit activity reports on a weekly basis.
  • Prepare and submit an expense budget on an annual basis.
  • Maintain and review records and reports of calls on customers and sales results obtained.

Requirements:

  • Must be team-oriented, a self-starter, customer-focused, highly organized, well presented, possess excellent time management and prioritization skills, be disciplined and highly ethical.
  • Must have ability to interact with process development, manufacturing, engineering, quality, and procurement personnel.
  • Must have the ability to analyze complex sales situations, overcome objections and deliver tangible sales results.
  • Must be able to formulate strategic account plans and implement plans tactically in the field.
  • Must have driven personality, great business acumen, and exceptional leadership skills.
  • Must have ability to be a team player.
  • Must have ability to refrain from internal and external gossip.
  • Must be accurate, careful and thorough.
  • Must have ability to work together with other departments and individuals in the organization and develop positive and supportive relationships with colleagues, internal staff, and management.
  • Must be able to establish a work environment at home.
  • Minimum 4-year degree in Engineering or Science preferred.
  • Experience as a technically proficient sales professional selling filter and/or single-use systems and/or bioprocessing equipment in the pharmaceutical/biotech industry is required.
  • Previous experience in either filtration market or single-use is a plus.
  • 2 or more years of successful experience in account management within the pharmaceutical or biotech industries is required.
  • Proven performance with strong track record of meeting and exceeding sales goals is a must.
  • Professional skills in verbal and written communication.
  • Excellent follow-up skills with customers, internal staff, and management.
  • Successful sales techniques and professional sales skills including consultative sales skills.
  • Ability to present to large groups and individuals including customers, colleagues, and middle and executive management.
  • Self-confidence, enthusiasm and a desire to excel.
  • Ability to accept rejection and constructive criticism with professionalism and open-mindedness.
  • Professional negotiation skills and expertise.
  • Good listening skills and ability to value other opinions.
  • The ability to utilize computer skills is essential including the use of Word, Excel, PowerPoint, Outlook, and CRM programs.
Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Sales and Business Development

Industries

Pharmaceutical Manufacturing

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