Adventure Park Technical Instructor R2

2 weeks ago

Dublin, Dublin City, Ireland Westport Estate Full time

Join to apply for the Adventure Park Technical Instructor R2 role at Westport Estate.

Nestled in the vibrant heart of Westport Town, Westport Estate is an iconic destination with over 300 years of history, now embarking on an ambitious new chapter. As we transform our brand and expand our product offerings, we are poised to become a premier cultural and historic landmark, not just in County Mayo but on the international stage. We are currently totally refurbishing our Hotel and are looking forward to the launch of the new Grace Hotel early 2026. This exciting journey will elevate the Westport Estate experience, making it a must-visit destination for visitors from around the world.

Job Summary

The ideal candidate will have a passion for outdoor activity along with an interest in delivering fun adventure activities to our guests. This role will have responsibility for leading activity sessions on their designated Adventure Park activities, supporting a safe, consistent, and quality guest experience and helping session Adventure staff to deliver to a quality standard. This role will include work with the support of the Adventure management team (AMT) and Senior Instructors in the delivery of safe, fun activity sessions at all relevant land sites in Westport Estate. This role will be trained and permitted to access, assist and evacuate clients on rope and climbing based courses for which they have current and up to date CPD, training, assessment and approval by a technical expert.

Principal Responsibilities
  • Ensure overall delivery of sessions in a safe environment in an atmosphere of respect and enjoyment.
  • Ensure that all instructors operate activities only within the scope of their qualifications, training, and experience.
  • Adhere to all company policies especially in relation to activity SOPs and other safety parameters.
  • Promote a safety culture and prioritize the safety and wellbeing of yourself, your customers, and your fellow staff members.
  • Assist with maintenance, security, and correct storage of the gear shed and all its equipment.
  • Help with the administration for your site, including records of your training/observations.
  • Assist with the induction, training, and sign off of all new instructors in your activity area.
  • Ensure Emergency Action Plan is understood for your Adventure site and is in place.
  • Complete daily inspections of all elements on your daily Adventure sites according to best practice industry guidelines.
  • Liaise with staff and management to ensure the most efficient service and pleasant workplace environment.
  • Protect the environment and promote environmentally friendly practices.
  • Contribute positively to the public profile of the company through presentation, demeanor, and punctuality.
This job description is not intended to be either prescriptive or exhaustive; it is issued as a framework to outline main areas of responsibilities.Required Experience & Skills
  • Minimum 2 NGB Instructor training qualifications.
  • Knowledge of the outdoor activities sector.
  • Experience instructing and supervising adventure activities and facilities.
  • Excellent interpersonal, communication and customer service skills.
  • Ability to follow and apply standards in line with sector-specific Risk assessments, Safety Procedures, and Operational guidelines.
  • Basic computer skills and proficiency in Microsoft Office is an advantage.
  • Able to deliver centre activities within remit of training, qualification, and experience.
  • Outdoor First Aid Qualification.
  • Flexible approach to working hours, within company policy guidelines.
  • Pro-active approach.
  • Attention to detail and consistency.
  • Maintain and expect high standards of honesty, integrity, reliability, and punctuality.
What's in it for you?
  • Bike to Work scheme.
  • Employee Assistance Program.
  • Staff discounts.
  • Staff accommodation (subject to availability).
Westport Estate is an equal opportunity employer. We strive to create and maintain a diverse workforce where everyone is respected and included.Seniority level

Not Applicable

Employment type

Full-time

Job function

Information Technology

Industries

Hospitality

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