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Hotel Operations Manager

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Dublin, Ireland Moriarty Group Full time

Hotel Operations Manager Opportunity at the 4* Bracken Court Hotel, Balbriggan, Co. Dublin

The Moriarty Group is an Irish owned company, involved in both the retail grocery and hotel industries. The company’s portfolio consists of 3 large Super Valu stores in Balbriggan, Skerries, and Palmerstown, and two 4* hotels, the Court Yard Hotel, Leixlip, Co. Kildare, and the Bracken Court Hotel in Balbriggan, Co. Dublin. The company currently employs 550 staff.

We are currently seeking to recruit an experienced, professional, and enthusiastic Hotel Operations Manager to join our Management Team in the Bracken Court Hotel. If you are passionate about the hospitality industry and would like to develop your career within a busy and extremely popular property, we could have an excellent opportunity for you.

The Role:

This is a full-time position working an average of 45 hours per week, 5 days over 7, to include weekends and public holidays.

Main Duties:

  • Fully responsible for the day-to-day operations of this busy 66-bedroom property and a team of 45+ staff.
  • Work in conjunction with the Hotels Operations Director on setting annual budget and target proposals for the property.
  • Work closely with the team on strategy planning for the hotel.
  • Ensure adherence to company policies and procedures.
  • Collaborate with managers and HODs in all aspects of the property’s agenda.
  • Manage a team of up to 45 people on busy shifts.
  • Maintain a hands-on approach to the role.
  • Drive sales initiatives within the property in conjunction with the sales team and the group's Sales & Marketing Manager.
  • Coordinate the Health & Safety agenda in the property.
  • Work with the senior team in setting and driving team objectives through meetings and training.
  • Facilitate bi-weekly sales, HOD, and Food & Beverage meetings as well as daily planning meetings.
  • Assist in relation to the property's HACCP plan.
  • Ensure excellent service is provided to all guests and visitors.

Requirements:

  • 2 years’ experience as a Senior Operations Manager/Hotel Manager within a busy 3*/4* hotel property.
  • Strong knowledge of all departments within the hotel, particularly in food & beverage/sales & events and current industry innovations.
  • Experience in training and developing both staff and HODs.
  • Proven track record in achieving results and targets.
  • Ability to oversee the hotel's HACCP system.
  • Previous experience with hotel front office systems is essential.
  • Excellent understanding of hotel financials.
  • Strong people management skills.
  • Excellent communication and organizational skills.
  • Able to work as part of a team and on own initiative.
  • Fluent in English, both written and spoken.

Benefits:

  • Free parking
  • Free staff meals while on duty
  • Staff Reward & Recognition Initiatives
  • Company Pension Scheme
  • Health Insurance Scheme (Reduced Rates)
  • EAP Programme (Employee Assistance / Wellness Program)
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