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Technical Support
3 weeks ago
About us
Diacom are an all-encompassing Managed Service Provider in the areas of IT, Networking, Cybersecurity, Telecoms, AV and Cloud.
Diacom are looking for a technically talented 1st line Windows Build Engineer with a focus on communication and customer service. You will help contribute to the improvement of customer service and should have excellent troubleshooting skills. You will have fantastic learning and development opportunities including further education and certification.
Job Responsibilities:
Joining the team of hardware roll out specialists
Building Windows hardware devices to security standards expected
Daily systems checks and reporting on same
Maintain IT systems and processes documentation
Preparing mobile devices to a specified standard for use by customers
Assist with maintaining a stock of hardware and components
Skills and experience:
Minimum of 2 years' experience working in a similar area
3rd Level Diploma / Degree would be beneficial, not essential
Working knowledge of Microsoft productivity suites
Working knowledge of Active Directory and Exchange structures and administration
Working knowledge of networking principals and VPN
Working knowledge of file servers and print servers
Hands on experience working with hardware troubleshooting and repairs
Job Type: Full-time
Benefits:
- Company events
- Company pension
- On-site parking
Schedule:
- 8 hour shift
Work Location: In person
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