![IBM](https://cdn.laimoon.com/profileimages/thumbnail/IBM_5f150440-f07a-11e9-88c1-5b0f068de9e4.jpeg)
Technical Support Specialist
3 weeks ago
At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.
Your Role and Responsibilities
This role specializes in performing and enabling technical support for IBM Digital Business Automation. Successful candidates will provide technical support assistance to customers using problem determination / problem source identification skills. They will utilize technical and negotiation skills in collaboration with development and other support organizations. This includes recommending and implementing improvements to existing technical support tools, procedures, and processes, contributing to department goals and attaining organizational objectives through high customer satisfaction.
Required Technical and Professional Expertise
- Basic knowledge in Operating system administration (Windows, Linux)
- Basic knowledge in database administration (DB2, Oracle, MS SQL)
- English: Fluent in speaking and writing
- Analytical thinking, structured problem-solving techniques
- Strong positive customer service attitude with sensitivity to client satisfaction.
- Must be a self-starter, quick learner, and enjoy working in a challenging, fast paced environment.
- Strong analytical and troubleshooting skills, including problem recreation, analyzing logs and traces, debugging complex issues to determine a course of action and recommend solutions.
.
#J-18808-Ljbffr
-
Technical Product Support Specialist
3 weeks ago
Dublin, Dublin City, Ireland Cirrus Data Solutions Inc. Full timeCirrus Data Solutions Inc. is a market leader in data management for on premise and cloud storage solutions. Adopted by all of the major storage OEM vendors we strive to deliver a flawless outcome for our customers and partners.Job DescriptionReporting to the Vice President of Technology, this role will be supporting the EMEA business team with all aspects...
-
Technical Support Specialist
1 month ago
Dublin, Dublin City, Ireland Cpl Full timeAs IT Customer Support Specialist you will primarily answers calls and respond to IT requests and service request tasks from end-user clients.This is a hybrid role where the successful candidate will be required to work a minimum of 3 days a week on our client's site based in Dublin with the remaining days working from home.This is a full-time position...
-
Technical Specialist
1 month ago
Dublin, Dublin City, Ireland Cpl Full timeFlexsource are currently recruiting for a Technical Specialist. The role requires a self-motivated individual with excellent technical experience specifically working with robot and battery-operated product. The successful candidate will be a key member of the team, providing support for technical sales and support. Job Title: Technical Specialist Key...
-
Digital Technical Specialist
3 weeks ago
Dublin, Dublin City, Ireland myGwork Full timeThis inclusive employer is a member of myGwork – the largest global platform for the LGBTQ+ business community. Overview Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to...
-
Digital Technical Specialist
3 weeks ago
Dublin, Dublin City, Ireland MyGwork Full timeThis inclusive employer is a member of my Gwork – the largest global platform for the LGBTQ+ business community.Overview Microsoft is on a mission to empower every person and every organization on the planet to achieve more.Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring...
-
Digital Technical Specialist
3 weeks ago
Dublin, Dublin City, Ireland MyGwork Full timeThis inclusive employer is a member of my Gwork – the largest global platform for the LGBTQ+ business community.Overview Microsoft is on a mission to empower every person and every organization on the planet to achieve more.Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring...
-
Digital Technical Specialist
3 weeks ago
Dublin, Dublin City, Ireland MyGwork Full timeThis inclusive employer is a member of my Gwork – the largest global platform for the LGBTQ+ business community.Overview With continued growth in digital transformation and the desire to leverage technology to address problems that touch all aspects of our lives, Microsoft's is growing to meet these challenges The Azure Apps & Infra team is hiring...
-
Digital Technical Specialist
3 weeks ago
Dublin, Dublin City, Ireland myGwork Full timeThis inclusive employer is a member of myGwork – the largest global platform for the LGBTQ+ business community. Overview Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to...
-
Technical Support
3 weeks ago
Dublin, Dublin City, Ireland Diacom Computer and Telephony Limited Full timeAbout usDiacom are an all-encompassing Managed Service Provider in the areas of IT, Networking, Cybersecurity, Telecoms, AV and Cloud.Diacom are looking for a technically talented 1st line Windows Build Engineer with a focus on communication and customer service. You will help contribute to the improvement of customer service and should have excellent...
-
Digital Technical Specialist
3 weeks ago
Dublin, Dublin City, Ireland myGwork Full timeThis inclusive employer is a member of myGwork – the largest global platform for the LGBTQ+ business community. Overview With continued growth in digital transformation and the desire to leverage technology to address problems that touch all aspects of our lives, Microsoft's is growing to meet these challenges The Azure Apps & Infra team is hiring...
-
Digital Technical Specialist
3 weeks ago
Dublin, Dublin City, Ireland Microsoft Full timeOverview Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the...
-
Digital Technical Specialist
3 weeks ago
Dublin, Dublin City, Ireland Microsoft Full timeOverviewWith the constant growth of digital data and the need to use data effectively to solve various problems we face, Microsoft is expanding to meet these challenges. The Azure Data & AI team is looking to hire experienced Azure Technical Specialists to join their agile and diverse team focusing on Data Platform (Azure SQL, Azure Data Lake Gen2,...
-
Digital Technical Specialist
3 weeks ago
Dublin, Dublin City, Ireland myGwork Full timeThis inclusive employer is a member of myGwork – the largest global platform for the LGBTQ+ business community. Overview Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each...
-
Technical Specialist
3 weeks ago
Dublin, Dublin City, Ireland Life Science Recruitment Full timeTechnical Specialist (Chemistry - Leinster & Ulster)Our client is a leading manufacturer and distributor of specialised chemistry and life science laboratory equipment for the chemistry and biology research markets. In Ireland, they have an established network of clients, predominantly in the pharmaceutical sector and third-level institutes.They are...
-
Client Support Specialist
3 weeks ago
Dublin, Dublin City, Ireland Artomatix Full timeJob Description:Artomatix is seeking a Client Support Specialist to join our dynamic team. This is a remote position based in Limerick, Munster, Ireland. As a Client Support Specialist, you will be responsible for providing exceptional customer service and technical support to our clients. Responsibilities:- Serve as the primary point of contact for clients,...
-
ICT Technical Solutions Specialist
3 weeks ago
Dublin, Dublin City, Ireland Datapac Full timeICT Technical Solutions Specialist – Field-based, Dublin Are you passionate about providing ICT technical support?Do you want to deliver top-notch printer hardware support to a diverse range of customers?If you're an ICT professional with a strong focus on customer satisfaction, possess excellent troubleshooting skills, and are eager to work with...
-
Medical Office Support Specialist
3 weeks ago
Dublin, Dublin City, Ireland Window World of Boston Full timeMedical Office Support Specialist Technical Certificate of CreditThe Medical Office Support Specialist program provides learning opportunities which introduce, develop, and reinforce academic and occupational knowledge, skills and attitudes required in today's medical offices. Medical Office Support Specialists answer the telephone and keep records of...
-
Delivery Technical Lead
3 weeks ago
Dublin, Dublin City, Ireland Technical Concept GmbH Full timeDelivery Technical LeadLocation: Dublin 2 (hybrid, 2 days min on site each week)Start: Immediate, initially 12 monthsKey ExperienceThe key areas or experience that our client requires from this person is Service Delivery ManagmentIT Operational Knowledge/Management SLAs, KPIsITIL Process & Procedure documentation,SupportITSM Experience & KnowledgeProject...
-
Client Support Specialist
3 weeks ago
Dublin, Dublin City, Ireland Opening Full timeJob Description: is seeking a Client Support Specialist to join our team in Cork, IE. As a Client Support Specialist, you will be responsible for providing exceptional customer service and support to our clients. You will serve as the main point of contact for client inquiries, issues, and requests, ensuring that our clients receive timely and effective...
-
IT Support Specialist
2 weeks ago
Dublin, Dublin City, Ireland Riot Games Full timeAs an IT Specialist in the IT Discipline, we provide extraordinary standards of services for Riot's operations. As part of the Global Service Desk team you will be the first point of contact for all Rioters when they contact IT. You will be responsible for monitoring the incoming support channels and resolving L1 issues in a timely manner and escalating any...