Business Process Consultant

3 weeks ago

Dublin, Dublin City, Ireland UnitedHealth Group Full time

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

About the Role:

As a Fortune 5 business, we're one of the world's leading healthcare companies. There are no limits here on the resources you'll have or the challenges you'll encounter.
We have been supporting global healthcare systems from Ireland and the UK for more than 20 years, building a dynamic and diverse team of more than 2, talented individuals. With a continued record of growth and stability, we're on the constant lookout for fresh talent to join our expanding teams.

OptumRx is looking for a curious and self-motivated individual to develop and manage end-to-end business process activities integral to the functioning of the Industry Relations function. This role will be responsible for creating, controlling, and improving business processes, applying project management techniques. We are looking for people that can collaborate cross-functionally with various business and data analytics teams, demonstrate exceptional attention to detail, and have the ability to manage multiple competing business projects at one time.

Careers with Optum offer flexible work arrangements and individuals who live and work in the Republic of Ireland will have the opportunity to split their monthly work hours between our Dublin office and telecommuting from a home-based office in a hybrid work model.

Primary Responsibilities:

• Develops and manages end-to-end business critical processes

• Builds and manages relationships with multiple stakeholders

• Serves as a key resource on complex and/or critical issues

• Solves complex problems and develops innovative solutions

• Reviews work performed by others and provides recommendations for improvement

• Collects and coordinates business inputs

• Coordinates business meetings with internal and external stakeholders

• Develops and maintains standard operating procedures (SOP) and ensures documentation

Required Qualifications:


• Undergraduate degree or equivalent

• Proven ability to work collaboratively across a matrix environment to deliver business goals

• Understanding of competitive landscape and familiarity with pharmaceuticals industry or healthcare industry

• Project management experience

• Excellent communication skills with internal and external stakeholders

Please note you must currently be eligible to work and remain indefinitely without any restrictions in the country to which you are making an application. Proof will be required to support your application.

All telecommuters will be required to adhere to the UnitedHealth Group's Telecommuter Policy.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalised groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.
Diversity creates a healthier atmosphere: Optum is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to gender, civil status, family status, sexual orientation, disability, religion, age, race, and membership of the Traveller community, or any other characteristic protected by law. Optum is a drug-free workplace. Optum Services (Ireland) Limited. All rights reserved.

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