Front Office Assistant/Concierge

2 weeks ago


Dublin, Dublin City, Ireland Radisson BLU St. Helen's Hotel Full time

Radisson Blu, St. Helens Hotel Dublin is currently seeking a proactive Front Office Assistant/Concierge to join our team. We prioritize your professional growth and success while being part of our crew.

When working with us, you'll receive valuable coaching and support to advance within the company and enhance your career.

If you're passionate about creating memorable experiences for our guests through delight and surprise, then this opportunity is perfect for you.

The Benefits of working with Radisson Blu, St. Helen's Hotel:

  • Great location with easy access to public transport and close to Dublin City Centre and Wicklow border.
  • Meals provided in the staff canteen.
  • In-house training for professional development.
  • Reward and recognition programs.

The Right Candidate will:

  • Be eager to learn and grow.
  • Thrive in a fast-paced environment.
  • Demonstrate efficiency and flexibility in handling work shifts.
  • Possess keen attention to detail.

Company Details:

We are in search of an experienced Front Office Assistant/Concierge to be part of our dedicated team at Radisson Blu St. Helen's Hotel. Our commitment is to deliver exceptional guest experiences consistently.

As the primary point of contact, the Front Office Team collaborates closely with the Operations, Sales, and Reservations teams to uphold this high standard of guest service.

Responsibilities:

  • Consistently deliver an outstanding guest experience.
  • Maximize revenue through effective upselling.
  • Assist guests with check-in, check-out, bookings, and inquiries.
  • Manage reservations and input data into Opera as needed.

The Candidate should have:

  • Experience in a bustling hotel Front Office department or similar role.
  • Preferably, knowledge of Opera (not mandatory).
  • Excellent communication and listening abilities.

We are excited to learn more about you and your skills.

Skills:
Opera, Guest Assistance, Fidelio, Reception desk

Benefits: Meal Allowance / Canteen, Parking



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