Patient Liaison Officer, Grade IV

2 weeks ago


Dublin, Dublin City, Ireland Tallaght University Hospital Full time
Job Title: Patient Liaison Officer, Grade IV

Department / Directorate: Finance Directorate
Reports to: Accounts Receivable Manager or Deputy

Tallaght University Hospital (TUH) is a significant acute teaching hospital in Ireland, offering a wide range of healthcare services in one location. Here are some key details about the hospital:
  • 450 inpatient adult beds
  • 74 onsite day beds for various medical services
  • Day Surgery Centre with four theatres and 25 bays
  • Additional 61 offsite beds
  • Staff members from over 64 nationalities
The hospital is renowned for its specialized services and is affiliated with Trinity College Dublin. It is currently focusing on implementing a new hospital strategy, including the development of new facilities and services.

TUH Vision and Values
The Hospital's vision revolves around caring for people to improve lives, while upholding values such as collaboration, achievement, respect, and equity. At TUH, every staff member is considered a valuable asset promoting high-quality care and innovation.

Purpose of the Role:
The Patient Liaison Officer, Grade IV, plays a vital role in ensuring the efficient registration of patient statuses and generating income from private patients for the hospital.

Overview of Role:
Key Duties and Responsibilities include:
  • Collecting medical insurance and private care forms
  • Reviewing and preparing reports accurately
  • Interacting with patients and families regarding insurance details
  • Ensuring accurate billing and bed utilization
  • Liaising with hospital staff for smooth operations
  • Conducting interviews and investigations related to patient insurance
Qualifications & Experience Required
Must Have:
  • Grade D3 in Leaving Certificate Examination or equivalent
  • 1 year of administration experience
  • Proficiency in IT systems and English language
Desirable:
  • Additional 1 year of healthcare administration experience
Reward & Recognition
  • Salary ranges from €32,297 to €51,103 LSI
  • Temporary and pensionable appointment
  • 27 working days of annual leave
  • Normal working hours of 35 hours per week
  • Hours may vary between 8 am to 8 pm to meet service requirements


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