Accommodation Supervisor
2 weeks ago
Do you thrive in a fast-paced environment and enjoy ensuring exceptional guest experiences? Are you passionate about hospitality and maintaining the high standards of a world-renowned brand? If so, then we want to hear from you
We are now looking for an Accommodation Supervisor to join our vibrant team at Ariel House , part of The iNUA Collection . In this role, you will play a pivotal role in ensuring the smooth operation of our housekeeping department and upholding The iNUA Collection Yes I Can service philosophy.
Responsibilities:
- Support the Accommodation Manager in overseeing daily housekeeping operations, ensuring rooms meet our high standards of cleanliness and guest satisfaction.
- Prepare and distribute room assignment lists, housekeeping schedules, and linen requirements.
- Liaise with the Front Desk regarding room status, guest requests, and special needs.
- Conduct room inspections and address any discrepancies or maintenance issues promptly.
- Manage housekeeping team members, including assigning tasks, monitoring performance, and providing feedback.
- Maintain accurate records and reports related to room status, housekeeping supplies, and guest requests.
- Uphold company policies regarding staff conduct, hygiene, and uniform standards.
- Contribute to a positive and collaborative work environment.
Qualifications:
- Minimum of 1 year of experience in a supervisory housekeeping role within a hotel environment.
- Excellent communication, interpersonal, and organizational skills.
- Strong attention to detail and a commitment to quality standards.
- Ability to work independently and as part of a team in a fast-paced environment.
- Proficiency in a hotel management system (e.g., OPERA) is a plus.
- Positive and enthusiastic attitude with a genuine passion for hospitality.
- Health Insurance and Pension contributions.
- Vibrant and supportive work environment with a focus on professional development.
- Potential for growth within the iNUA Collection group.
- Professional learning and development opportunities.
- Team members discounts on hotel stays, dining, and amenities.
If you are a highly motivated and detail-oriented individual with a passion for exceeding guest expectations, we encourage you to apply
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