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EMEA Marketing Operations Associate

2 months ago

Dublin, Dublin City, Ireland ServiceNow Full time
Company Description

At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you.

With more than 7,700+ customers, we serve approximately 85% of the Fortune 500, and we're proud to be one of FORTUNE 100 Best Companies to Work For and World's Most Admired CompaniesTM.

Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.

Job Description

Reporting directly to the Senior Manager, Marketing Operations EMEA this is a critical role to accelerate our ability to scale and drive growth. We are looking for someone who is eager to learn and grow into the role.


• Be responsible for the overall management of the EMEA marketing budget in our budgeting tool Allocadia. They will communicate and enforce deadlines, provide reports, manage T&E, budget transfers and trouble shoot issues.


• Be the point of contact for EMEA marketing for the Marketing Vendor team and Procurement. Proactively work with the vendor, procurement, and finance teams to help these processes run efficiently and trouble shoot any issues that arise.


• Support alignment between marketing, tele-marketing and Sales – maintain cadence and drive SLAs between marketing & tele-marketing functions, provide input into waterfall model, provide input into lead/demand unit scoring thresholds, identify factors that maybe impacting local pipeline results


• Support regional dashboarding and reporting needs - ensure local measurement requirements are built into dashboards, conduct adhoc regional reporting and analysis, drive up utilization of (source of truth) dashboards, build business review slides articulating insights and actions


• Support regional insights for business process improvement - provide insights and recommendations for global business process improvement initiatives, champion process improvement locally to optimize collaboration, predictability and visibility of each initiative

Qualifications

· BA/BS in Marketing, Business, or related field

· 2+ years of experience in B2B Marketing functions

· Experience working across marketing functions and collaboratively with other functions including sales, operations, finance and procurement.

· Experience of working with or managing a marketing budget is preferred.

· Experience using Microsoft Excel (pivot tables, v-lookups and more) and Powerpoint are required.

· Understanding and experience of budget tools such as Allocadia, visualization tool such as Tableau and experience with other productivity tools such marketing automation platforms (Marketo) and CRM (Dynamics CRM) is preferred.

· Ability to manage multiple priorities in fast-paced environment, work collaboratively with cross-functional teams, and ensure high quality deliverables with high attention to detail.

· A passion for data and analysis, with a curiosity to get to the root of a problem and solve it.

Additional Information

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible, remote and required-in-office.

If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at for assistance.

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.

Please Note: Fraudulent job postings/job scams are increasingly common. Click here to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site.

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