Member Service Administrator- Immediate Start

1 month ago


Dublin, Dublin City, Ireland Cpl Full time

My client is looking to hire a member service administrator to join their team on a temporary basis. Candidates should have previous administration and be passionate about providing an excellent customer service experience.

Key Responsibilities

Day to day tasks will include:

· Assist with front office duties such as covering receptionist's breaks and handling online bookings for meeting rooms

· Customer service dealing with queries and feedback in a professional manner

· Contacting Members who have recently joined or who are due to renew

· Assist with managing data in line with best GDPR practice

· Resolve any front of house operational or administrative issues that may arise

· Preparing information for management meetings

· Attending team meetings with the wider Membership Team

· Attending events on site and help with the organisation of events

· Monitor and analyse Member engagement with events and the club and work to increase that

· Implementing agreed strategies to engage with Members and research examples of good practice

Person Specification

Candidates applying for the role should:

· Have customer service experience

· Show excellent attention to detail,

· Display a positive attitude and openness to training/up-skilling

· Be able to follow established procedures

· Communicate in a polite and professional manner

· Possess excellent interpersonal and IT skills

Be flexible regarding working hours – there may be a need to attend events early morning / evenings.

This position requires an immediate start , and due to the nature of the position attendance on site is required full time.

For more information on this position contact Ingrid on

#CplOSMay24



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