Member Services Administrator

2 weeks ago


Dublin, Dublin City, Ireland Sedgwick Ireland Resource Solutions Full time

In partnership with our client Sedgwick are seeking an experienced administrator. This is an excellent opportunity f or an experienced administrator with strong communication skills.

This is a permanent role based in Dublin 1.

The Role:

Reporting directly into the Head of Member Services, the successful candidate will have previous administration and customer service experience.

This is a hybrid role, at least two days in the office.

The role of the Member Services Administrator includes but is not limited to the following key responsibilities:

  • Process membership applications and renewals, including maintaining accurate membership records in the database.
  • Provide customer service for all membership enquiries.
  • Assist in the monthly reporting on membership figures.
  • Establish and maintain effective working relationships with both members and corporate clients.
  • Assist with the CPD annual returns and audit process.

The Candidate

  • Minimum 2 years' experience in an administration role.
  • Evidence of excellent customer service.
  • Excellent attention to detail and organisational skills.
  • Strong oral and written communication skills.
  • Advanced level of numeracy and literacy.
  • High level of IT skills and good working knowledge of Microsoft Office Suite, Outlook and Database Management. Experience with Quercus an advantage.
  • Fluent in English, both written and spoken.
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