Member Service Administrator- Immediate Start

2 weeks ago


Dublin, Dublin City, Ireland Cpl Resources - Office Support Full time

My client is in search of a member service administrator to join their team temporarily. If you are enthusiastic about delivering top-notch customer service, this opportunity is for you



Key Responsibilities:
  • Assist with front office tasks like covering reception breaks and managing online bookings for meeting rooms
  • Handle customer queries and feedback professionally
  • Contact new and renewing Members
  • Manage data adhering to GDPR standards
  • Resolve operational issues promptly
  • Prepare information for management meetings
  • Participate in team meetings and on-site events
  • Monitor Member engagement and contribute to increasing it
  • Implement strategies to engage with Members
  • Research best practices

Person Specification:
  • Prior customer service experience
  • Strong attention to detail
  • Positive attitude and willingness to learn
  • Ability to follow procedures
  • Effective communication skills
  • Interpersonal and IT skills
  • Flexibility with working hours for early morning or evening events

This position calls for an immediate start, with full-time on-site attendance required.




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