Shopping Account Manager Google Shopping Solutions English Spanish
1 month ago
Location:
Dublin, Ireland
Experience Level:
Mid
Experience driving progress, solving problems, and mentoring more junior team members; deeper expertise and applied knowledge within relevant area.
Minimum qualifications:
Bachelor's degree or equivalent practical experience.
3 years of experience in account management or specialist roles within the retail industry.
Experience delivering against operational and output goals.
Ability to communicate in English and Spanish fluently to support client relationship management in this region.
Preferred qualifications:
Ability to synthesize and surface business insights to inform and develop business strategy.
Ability to comprehend and align needs from different stakeholders with an influential approach.
Ability to utilize and partner effectively with supporting teams to troubleshoot customer issues and provide outstanding customer experience.
Ability to grow in a fast-paced and sometimes ambiguous environment with scarce resources.
Ability to communicate in another Northern/Southern European language (French, Italian, Dutch, Swedish, Danish) fluently.
About the job
As a Shopping Account Manager, you will act as the single point of contact for some of Europe's largest retail online advertisers, including well-known household brands.
You will make unique recommendations and solutions for your merchants using your deep understanding of the market, industry, and the Shopping Ads product.
Faced with a dynamic ecosystem, you will advocate the customer and bring the Google Shopping value proposition and service offering to life to earn customer loyalty and foster customer retention.
ResponsibilitiesWork with key merchants across our market to advise them on their Shopping campaign strategy.
Develop and maintain strong relationships with key merchants and agencies to understand their priorities and manage expectations.
Seek out and lead strategic discussions with the merchants key decision-makers to design and implement plans for Shopping campaign optimization and growth.
Help key merchants grow their Return on Investment (ROI) and investment in Shopping Ads through product expertise and optimization recommendations.
Represent Google Shopping (CSS) in your market/region observing our organizational values and core messaging.Participate in and drive project work to deliver on Google Shopping strategic business objectives. Lift peers through peer-to-peer coaching and support.
Please note that information collected and processed as part of your Google Careers profile, and any job applications you choose to submit, is subject to Google's Applicant and Candidate Privacy Policy.
We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of various protected characteristics.
Google is a global company, and in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
To all recruitment agencies:
Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.
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