Pension Claims Administrator

4 weeks ago


Dublin, Dublin City, Ireland Zurich Insurance Company Ltd. Full time
Job Summary

Zurich Life Assurance Plc is seeking a Pension Claims Administrator to join the Pension Claims Team.

The position available can be part-time or full-time to ensure we have the right people onboard, understanding that full-time might not always suit everyone. During the interview, let's discuss the flexibility you require.

Your Role
  • To support the team in developing and maintaining high performance
  • Process Pension Retirement Claims for various products while adhering to legislative requirements
  • Interact with customers with empathy and understanding
  • Handle broker and customer queries via phone and email
  • Handle complaints efficiently
  • Stay updated on industry changes and implement them into Company practices
Your Skills and Experience
  • Pursuing or holding a recognized industry qualification meeting Central Bank Minimum Competency Requirements
  • Minimum 1 year experience in Pension Claims or similar field
  • Proficiency in Microsoft Word, Excel
  • Prior administration experience is crucial
  • Familiarity with LIFE/400 and post-retirement products is advantageous
  • Excellent verbal and written communication skills
  • Enthusiastic, ambitious, and well-organized
  • Ability to work independently and as part of a team
  • Strong attention to detail and customer focus
Additional Information

Primary work location is Blackrock, with occasional travel to other Zurich locations.

If you seek a dynamic work environment and meet the requirements above, our recruiter eagerly awaits your application.

Who we are

Zurich, a prominent insurance company in Ireland, offers a wide range of insurance products. With over 1,000 employees in Dublin and Wexford, we are dedicated to providing top-tier services globally.

Zurich's strength lies in its employees worldwide, working in 210 countries, protecting and supporting customers in understanding risks. We provide flexible work models, training opportunities, and a strong culture of acceptance and diversity for our employees.

Embracing diversity and inclusion, Zurich values equity and opportunities for all professionals. Join us in our commitment to create a brighter future together



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