Key Account Manager

Gas Networks Ireland operates and maintains Ireland's €2.7bn, 14,664km national gas network, which is considered one of the safest and most modern renewables-ready gas networks in the world.
Over 720,000 Irish homes and businesses trust Ireland's Gas Network to provide efficient and reliable energy to meet their heating, cooking, manufacturing and transport needs.
The Gas Network is the cornerstone of Ireland's energy system, securely supplying more than 30% of Ireland's total energy, including 40% of all heating and almost 50% of the country's electricity generation.
By working to replace natural gas with renewable gases, such as biomethane and green hydrogen, and complementing intermittent renewable electricity, Gas Networks Ireland is supporting Ireland's journey to a cleaner energy future.
The Role:
Reporting to the Customer Solutions Manager, the Key Customer Manager will be responsible for the delivery of Customer Solutions capabilities.
You will advise priority customers, incorporating industry and sector expertise on the application of energy efficiency and renewable gas solutions to support customers to be more energy efficient and to decarbonise.
Position:
Key Customer Manager - Energy Sector
About the Role:
Step into a dynamic role where you'll champion our Customer Solutions capabilities for large energy users in hard to decarbonise sectors.
Your expertise will help drive the transition to renewable energy and enhance energy efficiency.
Here's how you'll make an impact:
Key Responsibilities:
Customer Engagement:
Identify and prioritize key customers by understanding their value and activities.
Engage with them regularly through effective communication.
Industry Expertise:
Utilize your knowledge of renewable gases, equipment, and other measures to support customers in their journey toward decarbonization and energy efficiency.
Trusted Advisor:
Build strong relationships with existing customers by offering industry-level insights and becoming their go-to advisor for valuable solutions.
Business Reviews:
Conduct regular assessments to understand customer needs, address concerns, and provide tailored solutions that align with their objectives.
Market Awareness:
Stay ahead of industry trends and market conditions to proactively identify new opportunities and present them to customers.
Reporting:
Prepare and deliver insightful reports on account performance, capacity, commodity & revenue forecasts, and market insights to internal stakeholders.
Internal Collaboration:
Identify additional expertise within GNI to support customer needs now and in the future.
Cost-Benefit Analyses:
Produce tailored analyses showcasing the benefits of natural and renewable gas for future use.
Sustainability Pathways:
Collaborate with customers to identify and support their paths to sustainable energy use.
Performance Excellence
: Meet and exceed targets and objectives, demonstrating competence and placing the customer at the heart of everything you do.
Why Join Us?
Join a team that values innovation, sustainability, and customer satisfaction.
You'll play a crucial role in helping our customers achieve their energy goals while advancing your own career in a supportive and dynamic environment.
Knowledge, Skills, and Experience:
Educational Background:
You hold a degree in engineering, science, or a related field.
With a minimum of 3 years of experience in sales and/or customer service, ideally within the energy or technical sectors, you'll bring a wealth of expertise to our team.
Technical Ability:
Your excellent technical competence is complemented by your knowledge of emerging technologies and your curiosity about broader energy market developments.
Relationship Builder:
You're a pro at building and maintaining relationships with key customers in the energy market, making you an invaluable asset.
Business Communication:
Your top-notch business writing, influencing, and negotiation skills ensure you excel in this role.
Proven Achiever:
You have a track record of meeting and exceeding targets and objectives, taking full ownership of delivering customer tasks on time and within budget.
Strategic Thinker:
You have the ability to translate strategic priorities into operational actions, showcasing your strong decision-making skills.
High Standards:
You set and drive high standards for individual, team, and organizational success, consistently delivering desired results.
Licensed Driver:
You hold a full, clean driver's license.

• Excellent basic salary €55-60k depending on experience

• Company car or car allowance

• Lunch allowance

• Fuel card

• Laptop & mobile phone

• Daily expenses (lunch, parking, and tolls)

• Business hours 9-5 Monday to Friday

• Career development and progression (92% of our managers are recruited from within)
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