Customer Experience Agents
3 days ago
Your mission This is not a remote/hybrid role We are looking for fluent Irish speakers - applications without this essential skill cannot be considered. Job Description What can we offer you? Expected earnings: €28,080 per year OTE (base pay plus commission for strong performance) Full-time: 40 hours per week at €13.50 per hour Schedule: Monday to Friday (occasional Saturday hours) Shifts: 8am-5pm, 9am-6pm, 11am-8pm (subject to business needs) Attractive bonus incentives: Potentially worth over €2,500 annually Weekly pay & monthly commission Role Overview Join our dynamic team as a Customer Experience Agent, where you'll handle inbound calls from existing clients and play an important role in hitting daily team targets. You will also have opportunities to make outbound calls to existing clients, using your excellent communication skills for cross-selling and upselling. Responsibilities Act as the voice of our business, delivering an exceptional customer experience in Irish Work within a high-performing team towards shared and personal targets Complete comprehensive training to ensure a smooth transition into your role Approach challenges with positivity and a passion for exceeding goals Maintain high motivation, resilience, and drive Demonstrate strong listening and communication skills that reflect FMI's mission and values Your profile Qualifications & Experience Fluency in the Irish language (verbal and written) - essential Previous customer service or call centre experience - desirable, but not essential Strong interpersonal and communication skills with the ability to handle queries confidently Ability to work under pressure and remain calm and professional Comfortable using IT systems, CRM tools, and handling multiple tasks simultaneously Eligibility to work in Ireland (proof of right to work required) A proactive, resilient, and target-driven attitude INDHP To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register.
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Customer Experience Agent
20 hours ago
Dublin Pike, Ireland Whatnot Full timeCustomer Experience Agent (French Speaking) Join Whatnot as a Customer Experience Agent and help ensure our buyers and sellers enjoy a seamless and positive shopping experience. Your role will focus on resolving customer issues, improving processes, and collaborating across teams to make sure orders are fulfilled quickly and correctly. Role Overview This...
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Customer Experience Agent
3 weeks ago
Dublin, Ireland Whatnot Full timeJoin the Future of Commerce with Whatnot! Whatnot is the largest livestream shopping platform in North America and Europe to buy, sell, and discover the things you love. We’re re-defining e-commerce by blending community, shopping, and entertainment into a community just for you. As a remote co-located team, we’re inspired by innovation and anchored in...
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Customer Experience Agent
4 weeks ago
Dublin Pike, Ireland Whatnot Full timeJoin the Future of Commerce with Whatnot! Whatnot is the largest livestream shopping platform in North America and Europe to buy, sell, and discover the things you love. We’re re-defining e-commerce by blending community, shopping, and entertainment into a community just for you. As a remote co-located team, we’re inspired by innovation and anchored in...
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Technical Product Manager
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Dublin, Ireland Sitecore Full timeAbout Us: At Sitecore, our mission is to simplify how brands reach, engage, and serve people by delivering intelligent, personalised digital experiences that connect the world. We empower the world’s most iconic brands to build lifelong relationships with their customers—seamlessly, smartly, and at scale. As the leading provider of agentic digital...
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Customer Contact Agent
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Dublin Pike, Ireland Cornmarket Group Financial Services Ltd. Full timeTalent Acquisition Specialist at Cornmarket Group Financial Services Who We Are At Cornmarket , we look after the financial wellbeing of public servants and their families. We’ve been focused on public sector employees for over 50 years, learning how to bring our clients the best financial services – from car, home, health and life insurance, to income...
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Customer Experience Agent
2 weeks ago
Dublin, Ireland Whatnot Full timeJoin the Future of Commerce with Whatnot! Whatnot is the largest livestream shopping platform in North America and Europe to buy, sell, and discover the things you love. We’re re-defining e-commerce by blending community, shopping, and entertainment into a community just for you. As a remote co-located team, we’re inspired by innovation and anchored in...
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Technical Product Manager
4 weeks ago
Dublin Pike, Ireland Sitecore Full timeAbout Us: At Sitecore, our mission is to simplify how brands reach, engage, and serve people by delivering intelligent, personalised digital experiences that connect the world. We empower the world’s most iconic brands to build lifelong relationships with their customers—seamlessly, smartly, and at scale. As the leading provider of agentic digital...
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Customer Returns Agent
2 weeks ago
Dublin, Ireland Kaizen Recruitment Full timeReturns Agent Dublin Airport Do you thrive in customer-facing positions and enjoy collaborating within a diverse team? We are looking for a Returns Agent at our Dublin Airport location, reporting into the Airport Manager. As a Customer Returns Agent you will be working in a fast paced environment where the customer is at the center of everything we do. You...
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Booking Agent
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Site Agent
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Dublin, Ireland Primtac Personnel Full timeAre you an experienced Site Agent looking for your next challenge? We are recruiting on behalf of a leading, growth-oriented Civils and Utilities contractor seeking a dedicated Site Agent to join their dynamic team. This is a fantastic opportunity to become part of a collaborative environment whilst maximizing your potential to grow and develop within your...
