Quality Analyst- Croatian, Hungarian Or Polish

6 hours ago


Dublin, Ireland Cpl Healthcare Full time

Overview? Croatian, Hungarian or Polish QA's ? We're looking for aQuality Analystto support performance excellence across our operations.You'll be responsible for monitoring, evaluating, and coaching team members, ensuring high-quality outcomes that align with business goals.What You2ll Be DoingMonitor and coach agents to meet quality standardsAnalyze performance data to identify trends and drive improvementsSupport Team Leads in enhancing team performanceDeliver policy-based training and refresher sessionsInvestigate and resolve decision inaccuraciesPrepare and share regular performance reportsWhat You2ll BringBachelors degreeor equivalent experience (NFQ 7 +)Experience inContent Moderation,Trust & Safety, orQuality AssuranceFluent inEnglish(C1+) andCroatian / Hungarian / PolishProficient inExceland comfortable with data analysisUnderstanding of theAIspace is a plusFlexible, adaptable, and able to work under pressureWe OfferFull-Time,Permanent ContractMonday to Friday, 9:00 AM5:30 PMSandyford,Dublin 18Opportunities for growth and career developmentA collaborative team working with cutting-edge tools and technologiesApply now(******) to be part of the future of AI#CplGTTempOct#J-*****-Ljbffr



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