Receptionist - Full Time

1 week ago

Dublin, Dublin City, Ireland Leevin Full time

Overview
Leevin Ireland has been an expert in providing student accommodation solutions since 2018 and today we are the largest accommodation company in Ireland.
From international students to tourists worldwide, we welcome thousands of guests from different countries with different purposes, whether in Dublin, Cork, Faro in Portugal or Barcelona in Spain.
We aim to offer our customers a comfortable, convenient, high-quality accommodation experience.
With a wide range of accommodation options, we work to meet each customer's individual needs and preferences.
Key Tasks and Responsibilities
Greet all guests and assist them with check-in and check-out
Maintain a positive attitude and friendly demeanour towards guests and staff
Respond to all guest questions and requests through all our communication channels
Answer our WhatsApp and phone calls
Manage guest bookings and reservations
Keep a tidy and orderly workspace
Assist with administrative and clerical tasks as needed
Register guests collecting necessary information (like contact details and exact dates of their stay)
Make reservations in person
Key Functional Competencies
At least 1 year of experience working as a hotel receptionist or customer service role
Solid written and verbal communication skills
Advanced English & Spanish
Ability to maintain a positive, friendly attitude even under high pressure
Excellent organizational and multitasking skills
Availability to work during the night (including weekends)
Ability to learn and manage systems
Individual Competencies
Be Resilient - Rebounding from setbacks and adversity when facing difficult situations
Collaborate - Building partnerships and working collaboratively with others to meet shared objectives
Drive Results - Consistently achieving objectives, even under challenging circumstances, pushing self and others to accomplish goals
Have Courage - Stepping up to address complex issues, saying what needs to be said
Experience / Education
A bachelor's degree in Tourism or Hotel Management is a plus
Business Administration or a related field is preferred
Candidates with equivalent work experience or relevant certifications will also be considered
Benefits
Gewardz – after 6 months
Wellhub – after 1 year
Leevin Milestones – recognition for length of service starting from 2 years
30% discount on Leevin short-term accommodations
GP discount
Discount on English courses
Discounts at partner restaurants and pubs
Discounts on health and wellness services with Leevin Group partners
Join our team and grow your career in a supportive and dynamic environment.
If you're eager to contribute to an essential part of our business and build a foundation for your future, apply now.
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