
Receptionist
4 hours ago
Receptionist at Brooks Hotel, Dublin 2. Brooks Hotel, a newly renovated four-star boutique hotel located on Drury Street, seeks a full-time Receptionist. The hotel operates at the higher end of the four-star market in the city centre.
What the role involves
This important position involves:
- welcoming guests to the hotel
- check in / check out
- cash handling
- answering phones
- dealing with guest queries
- offering assistance to guests to ensure they receive excellent service
Personal Qualities Required
- Excellent Customer Care Skills
- Warm friendly personality
- Fluent use of English language both written and oral is essential
- Work on your own initiative and part of a team
- Excellent communication skills
- To cope well under pressure
- Highly motivated
- Team player
- Previous experience as a hotel receptionist required
- Knowledge of Opera PMS system is an advantage
- Good computer skills
It is a busy but very enjoyable and rewarding role with a great team to work with who will guide new recruits to ensure they are comfortable in their new role. Experience in a similar role is preferred but if you have customer service experience your application will be considered.
About Brooks Hotel
Brooks Hotel is a four-star boutique hotel on Drury Street, minutes from Grafton Street and St. Stephen's Green in the fashionable heart of Dublin City. The hotel will reopen in January 2025 with a newly refurbished lobby, bar and brasserie for guests to enjoy. Each guest room will feature individually controlled air-conditioning, smart TV, coffee machine, mineral water, and Rituals bathroom amenities. An all-day dining menu using local and seasonal ingredients will be available in a relaxed yet sophisticated setting, with a range of cocktails, craft Irish gins, whiskeys, beers, and an expansive wine list. Brooks Hotel will also offer an in-house cinema and other guest experiences.
Benefits
- Complimentary meals whilst on duty
- Employee Assistance Program for employees and friends & family
- Increased vacation days on length of service
- Fortnightly Health and Wellbeing payment
- Employee Discounts for accommodation and food for employees and family members
- Career development opportunities within our hotels
- Training including a full hotel induction
- Tax Saver commuter tickets and Bike to Work Scheme
- Recognition awards, Recommend a Friend recruitment bonus, birthday present, MHL Awards
- Social events and sports events
Seniorities, Employment type, Job function, Industries
- Entry level
- Full-time
- Administrative
- Administrative and Support Services
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