Receptionist

3 weeks ago

Dublin, Dublin City, Ireland Brooks Hotel Full time
Overview

Receptionist at Brooks Hotel, Dublin 2. Brooks Hotel, a newly renovated four-star boutique hotel located on Drury Street, seeks a full-time Receptionist. The hotel operates at the higher end of the four-star market in the city centre.



What the role involves

This important position involves:

  • welcoming guests to the hotel
  • check in / check out
  • cash handling
  • answering phones
  • dealing with guest queries
  • offering assistance to guests to ensure they receive excellent service


Personal Qualities Required
  • Excellent Customer Care Skills
  • Warm friendly personality
  • Fluent use of English language both written and oral is essential
  • Work on your own initiative and part of a team
  • Excellent communication skills
  • To cope well under pressure
  • Highly motivated
  • Team player
  • Previous experience as a hotel receptionist required
  • Knowledge of Opera PMS system is an advantage
  • Good computer skills


It is a busy but very enjoyable and rewarding role with a great team to work with who will guide new recruits to ensure they are comfortable in their new role. Experience in a similar role is preferred but if you have customer service experience your application will be considered.



About Brooks Hotel

Brooks Hotel is a four-star boutique hotel on Drury Street, minutes from Grafton Street and St. Stephen's Green in the fashionable heart of Dublin City. The hotel will reopen in January 2025 with a newly refurbished lobby, bar and brasserie for guests to enjoy. Each guest room will feature individually controlled air-conditioning, smart TV, coffee machine, mineral water, and Rituals bathroom amenities. An all-day dining menu using local and seasonal ingredients will be available in a relaxed yet sophisticated setting, with a range of cocktails, craft Irish gins, whiskeys, beers, and an expansive wine list. Brooks Hotel will also offer an in-house cinema and other guest experiences.



Benefits
  • Complimentary meals whilst on duty
  • Employee Assistance Program for employees and friends & family
  • Increased vacation days on length of service
  • Fortnightly Health and Wellbeing payment
  • Employee Discounts for accommodation and food for employees and family members
  • Career development opportunities within our hotels
  • Training including a full hotel induction
  • Tax Saver commuter tickets and Bike to Work Scheme
  • Recognition awards, Recommend a Friend recruitment bonus, birthday present, MHL Awards
  • Social events and sports events


Seniorities, Employment type, Job function, Industries
  • Entry level
  • Full-time
  • Administrative
  • Administrative and Support Services


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