Receptionist

3 days ago

Dublin, Dublin City, Ireland Westbury Signs Ltd Full time
Overview

We are looking for an energetic and passionate Front Desk Receptionist to join the Front Office Team at The Westbury, an award-winning Luxury 5-Star Hotel in the heart of Dublin.

As a Front Desk Receptionist, you will be the friendly face our guests see when they first arrive at our hotel. Providing a warm welcome and anticipating guests' needs will come as second nature to you, as will be your impressive multi-tasking skills.

You will serve as a key point of contact for our guests and visitors and be responsible for providing information and guidance services for a wide variety of enquiries. You will provide an outstanding guest experience, ensuring that the highest standards are delivered at all times. You will also respond to guest requests in a prompt manner and assist in the efficiency and smooth running of the Front Office department. As a Front Desk Receptionist you will be an excellent team player and you will have pride and attention to detail in your work. Ideally, you will have experience within a similar role and environment, although this is not essential.

Responsibilities
  • Provide a warm welcome to guests and anticipate their needs with strong multi-tasking skills.
  • Serve as a key point of contact for guests and visitors, offering information and guidance for a wide range of enquiries.
  • Deliver an outstanding guest experience and maintain the highest standards at all times.
  • Respond to guest requests promptly and support the smooth running of the Front Office department.
  • Be an excellent team player with pride and attention to detail in your work.
Qualifications
  • Experience in a similar role and environment is preferred but not essential.
  • Passion for hospitality and excellent customer service skills.
  • Enthusiastic and motivated individual.
The Doyle Collection

The Doyle Collection is a carefully curated collection of eight Irish family-owned luxury and urban hotels located centrally in London, Dublin, Washington DC, Cork and Bristol. What binds our hotels together is the Doyle service ethos – a real warmth and thoughtfulness.

Inclusion and Diversity

Inclusion and diversity are key to us. All our team members have the opportunity to thrive with an equal opportunities employer.

Perks
  • 30 days of holiday including public holidays, increasing to 35 with length of service
  • Free meals on duty as well as breakfast to get you started and all day tea and coffee for the caffeine lovers
  • Discounted hotel rooms in the UK, Ireland and USA for you, your family and friends
  • 50% off food when dining with the Doyle Collection
  • Great location with easy access to public transport
  • In-house training team dedicated to your personal development
  • Reward and recognition programmes (earn bonuses, restaurant meals, overnight stays and extra days off)
  • Save money with our Cycle to Work scheme and plan for your future with our pension
  • Staff summer parties, Christmas parties and regular team get togethers
  • Plus more …

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