Customer Service Representative – Evenings
6 days ago
Customer Service Representative – Evenings
CREGG Recruitment are working with our client, based in Ballybrit, Galway, in hiring full time/permanent
Customer Service Representatives
.
Our client is an international medical device company.
Please note this is an EVENING SHIFT role.
Responsibilities
Responding to customer and employee questions/concerns in an efficient and effective manner and resolving issues which customers might have.
Maintaining knowledge of the company's facilities, websites, products, promotions, policies, and procedures.
Representing the company in a professional, courteous, and efficient manner.
Complete documentation to in-house standards and be compliant with all in-house procedures.
Reporting to the Customer Service Team Leader.
Hours of Work – Evening Shift
Monday – Friday
17:00 – 01:00
€33,600 per year (inclusive of shift allowance)
Job requirements
Fluency in spoken and written English.
Minimum 2 years' experience working in a Call Centre or Customer Service department.
Strong communications skills.
Excellent telephone and customer service skills.
Contract Type
Full time (39 hours per week)
We are interested in meeting candidates who are available with up to 2 weeks' notice.
How to apply
If you are interested to work as
Customer Service Representative
, please apply with your CV.
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