Customer Service
2 weeks ago
The position is suitable for an individual who is bright, confident, positive and an excellent communicator, who is able to work in a fast paced, dynamic environment.The post holder will have a minimum of two years account collection experience and will rise to the challenge of hitting collection targets against assigned lists of overdue clients. The focus is on excellence in cash collection and calls completed with outstanding call quality service and care. The role requires a pragmatic and commercial approach to problem solving coupled with excellent negotiation skills.Day-to-Day Responsibilities as a Credit Controller:Contacting clients in relation to their overdue accountsHandling payment and service queries principally via telephoneProvide "Super Service" when handling all enquiries and making the necessary notes on our systems to keep accurate and timely recordsProcessing debit/credit card paymentsLiaising with the team to ensure client accounts and internal business processes operate as smoothly as possibleComplete requests for account adjustments where requiredWhen the collection opportunities are exhausted, and our efforts of resolution have been unsuccessful, provide a full and complete case history per client for review of the next stages Role Metrics:To complete work-flow tasks relating to credit control in an accurate and timely fashion, by ensuring client call lists are completed within the stated timeframeCash collection, Direct Debit coverage, Outbound call targetsTo ensure a high level of attendance and punctuality P(phone number removed)CV1R10INDIRE
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Customer Service Manager
2 days ago
Dublin, Ireland Excel Recruitment Full timeCustomer Service Manager Excel Recruitment is seeking a Customer Service Manager for our client in Dublin City. This Manager will oversee the daily operations of the clients contact centre, managing a small team of agents and ensuring Customer Service levels are delivered at the highest possible standard. This position would suit an experienced contact...
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Customer Service Executive
2 weeks ago
Dublin, Ireland Excel Recruitment Full timeCustomer Service Executive My client's brand is well recognised worldwide in their industry, their products stocked in all the leading DIY, Hardware, and Builders Merchants nationwide. They also sell their professional range to end users such as construction companies and large manufacturers. They are looking for a Customer Service Executive who will be...
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Customer Service Agent
2 weeks ago
Dublin, Ireland Brightwater Full timeDo you have at least one years experience in Personal Lines insurance? I am looking for a Customer Service Agent with at least one years experience in Personal Lines to work for a leading Irish Insurance company based in Dublin. This is a hybrid role offering competitive bonus and other great benefits. Key Responsibilities Deal with all personal lines...
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Customer Service Administrator
24 hours ago
Dublin, Ireland Excel Recruitment Full timeExcel Recruitment are currently recruiting an experienced Customer Service Administrator on behalf of our client based in Baldonnell, Dublin 22. Responsibilities Responsible for providing excellent customer support via phone and email. Handling inquiries, resolving complaints, and ensuring smooth logistics operations. Managing documentation to ensure...
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Customer Service Manager
2 days ago
Dublin, Dublin City, Ireland Cpl Full timeMy client in the retail industry is looking to recruit a new Customer Service Manager for their office in North County Dublin.The successful candidate will be responsible for overseeing and managing all aspects of customer service operations related to logistics and supply chain management. You will lead a team of customer service representatives and work...
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Customer Service Manager
3 days ago
Dublin, Ireland Cpl Healthcare Full timeMy client in the retail industry is looking to recruit a new Customer Service Manager for their office in North County Dublin. The successful candidate will be responsible for overseeing and managing all aspects of customer service operations related to logistics and supply chain management. You will lead a team of customer service representatives and...
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Customer Service Agent
2 weeks ago
Dublin, Ireland Calor Ireland Full timeDescription We are looking for a detail orientated and highly motivated candidate to deliver excellent customer service. You will be first point of contact for all Calor domestic and commercial customers throughout Ireland and will be responsible for exceeding expectations across all our customer touch points during their lifetime with Calor. Main...
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Customer Service Agent
3 weeks ago
Dublin, Ireland Calor Full timeWe are looking for a detail orientated and highly motivated candidate to deliver excellent customer service. You will be first point of contact for all Calor domestic and commercial customers throughout Ireland and will be responsible for exceeding expectations across all our customer touch points during their lifetime with Calor.Main responsibilities: ...
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Customer Service Manager
1 month ago
Dublin, Ireland Cpl Healthcare Full timeMy Client in the Retail Industry is looking to make a key hire of a Customer Service Manager to join their fast growing successful company based in Dublin. If you have 3 years managerial experience and would interested in this role please send your CV to laura.mcnamra@cpl.ie or apply directly. Description: This is a fulltime permanent role responsible...
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Customer Service Manager
1 month ago
Dublin, Ireland Cpl Full timeMy Client in the Retail Industry is looking to make a key hire of a Customer Service Manager to join their fast growing successful company based in Dublin.If you have 3 years managerial experience and would interested in this role please send your CV tolaura.mcnamra@cpl.ie or apply directly.Description:This is a fulltime permanent role responsible for the...
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Customer Service Manager
4 weeks ago
Dublin, Dublin City, Ireland Cpl Full timeMy Client in the Retail Industry is looking to make a key hire of a Customer Service Manager to join their fast growing successful company based in Dublin.If you have 3 years managerial experience and would interested in this role please send your CV to or apply directly.Description:This is a fulltime permanent role responsible for the successful operation...
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Customer Services Administrator
1 month ago
Dublin, Dublin City, Ireland Zurich Insurance Company Ltd. Full timeCustomer Services Administrator – 10 month contract Zurich Life Assurance plc is looking for an Customer Services Administrator to focus on understanding and responding to what matters to customers. We are looking for a highly motivated individual with excellent communication skills. Successful candidates will gain a thorough knowledge of the workings of...
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Customer Service Administrator
1 month ago
Dublin, Ireland Cpl Full timeMy client is looking to hire 2 customer service administrators for their offices in Dublin 24. Main Duties/Responsibilities:  â¢Â            Accessories: Liaising with customers on after sale accessories for approximately 70% of all hearing aid sales via phone - advice/taking payments/posting and recording orders...
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Logistics and Customer Service Coordinator
2 weeks ago
Dublin, Ireland Abrivia Full timePosition: Logistics & Customer Service Coordinator Location: Dublin West Abrivia have an exciting new opportunity for a Logistics & Customer Service Coordinator in West Dublin. The successful candidate will be responsible for delivering exceptional customer service, and administrative support, to the team. The Role: Maintain up-to-date Export schedules and...
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Customer Service Delivery Manager
4 weeks ago
Dublin, Dublin City, Ireland SPEEDECK Full timeCustomer Service Delivery Manager - Support Services (Full Time) Description If you are looking for a new challenge, then this could be the role for you As a management role, reporting to the Head of Support, the Customer Service Delivery Manager is accountable for managing and coordinating the ESS (Enterprise Support Servies) Support Service Delivery teams...
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Technical Customer Service Specialist
1 month ago
Dublin, Ireland Amazon Web Services EMEA SARL (Irish Branch) - G50 Full timeJob summaryThe AWS Customer Service team provides support to a wide range of external customers helping them understand the benefits and capabilities of the AWS’s Cloud Computing Services. This team focuses on assisting customers with account and billing related inquiries, and interfaces with internal Amazon organizations to provide the perspective of the...
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Customer Service
1 week ago
Dublin, Ireland The Portfolio Group Full timeJoin our Client's Credit Control function, where you'll play a vital role in cash collection. Based in Dublin City Centre, this position requires a focus on engaging with clients primarily over the phone. You will be based in the office 5 days per week, from 9am - 5:30pm. Job Overview: As part of the Payment Team, you'll report to the Payment Team Senior....
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Customer Service Account Coordinator
2 days ago
Dublin, Ireland Abrivia Recruitment Specialists Ltd. Full timeJob Title: Customer Service Account Coordinator Salary: Negotiable pending experience + benefits Location: Dublin City South One of our global service clients is currently seeking a customer service coordinator to join their team. This is an exciting opportunity to work as a co-ordinator with a large global company. The successful candidate will...
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Customer Service Team Manager
7 days ago
Dublin, Dublin City, Ireland Amazon Full timeCustomer Service Team Manager (English and French), Delivery Station Liaison Job ID: | Amazon Ireland Support Services Limited - A94 Customer Service Team Manager (French and English) Are you passionate about motivating and developing a team of driven, customer-obsessed associates? Do you love to dive into systemic issues and develop solutions to...
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International Customer Service Specialist
2 weeks ago
Dublin, Dublin City, Ireland GRIFOLS, S.A. Full timeDo you want to join an international team working to improve the future of healthcare? Do you want to improve the lives of millions of people? Grifols is a global healthcare company which, since its foundation in Barcelona in 1909, has been working to improve the health and well-being of people all over the world. Our four divisions - Bioscience,...