IT Helpdesk Engineer

1 week ago


Dublin, Ireland Real Time Recruitment Full time

IT Helpdesk Engineer About the Role We are seeking a skilled and motivated IT Helpdesk Engineer to join our dynamic technical support team in the heart of Dublin city centre. The ideal candidate will provide first-line technical support, ensuring smooth IT operations and exceptional customer service. Key Responsibilities Provide first-line technical support to internal users Manage and resolve IT-related incidents and service requests Utilize Kaseya product suite including Autotask, DataRMM, and ITglue for effective ticket management and infrastructure monitoring Support and troubleshoot Microsoft Azure, Windows environments, Microsoft Teams, Active Directory, and Outlook Maintain accurate and detailed documentation of support interactions Escalate complex technical issues to senior technical teams Contribute to continuous improvement of IT support processes Required Qualifications Minimum 1 year of experience in an IT Helpdesk/Support role Proven experience with Kaseya products (Autotask, DataRMM, ITglue) Strong technical knowledge of Microsoft ecosystem: Azure administration Windows OS support Microsoft Teams Active Directory Outlook configuration and troubleshooting Excellent problem-solving and communication skills Customer-focused approach with ability to explain technical concepts clearly Preferred Qualifications Additional certifications in Microsoft technologies Experience with remote monitoring and management (RMM) tools Knowledge of cybersecurity best practices Whats On Offer Competitive salary Permanent full-time position Central Dublin location Opportunities for professional development Modern, supportive work environment For more information please apply with your updated CV. Skills: IT Helpdesk Engineer



  • Dublin, Ireland Real Time Recruitment Full time

    IT Helpdesk Engineer About the Role We are seeking a skilled and motivated IT Helpdesk Engineer to join our dynamic technical support team in the heart of Dublin city centre. The ideal candidate will provide first-line technical support, ensuring smooth IT operations and exceptional customer service. Key Responsibilities Provide first-line technical support...


  • Dublin, Ireland eir evo talent Full time

    eirevo talent are seeking applications for an IT Support Engineer, this is a 12 month day rate contract located in Swords, this position is onsite. Own vehicle required for occasional travel to other client sites, fully expensed. Responsibilities: Resolving end-user hardware and software problems that cannot be dealt with by the Helpdesk. Documenting and...


  • Dublin, Ireland eir evo talent Full time

    eirevo talent are seeking applications for an IT Support Engineer, this is a 12 month day rate contract located in Swords, this position is onsite. Own vehicle required for occasional travel to other client sites, fully expensed. Responsibilities: Resolving end-user hardware and software problems that cannot be dealt with by the Helpdesk. Documenting and...

  • Support Engineer

    6 days ago


    Dublin, Ireland Reperio Human Capital (Ireland) Ltd Full time

    We are seeking to hire an experienced Level 2 Engineer on behalf of our client in Dublin. This role will involve troubleshooting and managing Level 2 IT Support tickets and resolving issues for your clients. You will work on physical and virtual client and server devices, and troubleshoot applications and on premises/Cloud servers, while deploying IT...

  • Reperio Human Capital

    4 weeks ago


    Dublin, Ireland Reperio Human Capital (Ireland) Ltd Full time

    We are seeking to hire an experienced Level 2 Engineer on behalf of our client in Dublin. This role will involve troubleshooting and managing Level 2 IT Support tickets and resolving issues for your clients. You will work on physical and virtual client and server devices, and troubleshoot applications and on premises/Cloud servers, while deploying IT...

  • HVAC Engineer

    1 week ago


    Dublin, Ireland MITIE Facilities Management Full time

    HVAC Engineer Team Operations | Contract type Permanent About Mitie Mitie provides a wide range of facilities management (FM) services across Ireland, Europe, and the UK. These are delivered as integrated FM contracts, in bundles or as single services, depending on client requirements. Our service areas include technical services, energy and building...


  • Dublin, Ireland IT Search Full time

    Senior AI Engineer Ireland / Remote (must be based in Ireland) €80K - €85K p/a + bonus, health, 5% pension etc A well-rounded, and extremely successful SME operating all over the world not long into their AI journey and adding another Senior AI Engineer to their team. Youll be driving AI innovation alongside a fairly small (and growing) data science...


  • Dublin, Ireland IT Search Full time

    Engineering Manager (Data) Location: Ireland (Remote) Company Overview: Our client is a leading global platform for eCommerce enablement and analytics. Their innovative software solutions empower brands to grow by accelerating sales, driving profitability, and converting customers worldwide. Backed by prestigious investors such as Wavecrest Growth Partners,...


  • Dublin, Ireland Eolas Recruitment Full time

    We are seeking a skilled Desktop Support Engineer to join our financial services clients IT team on a daily rate contract basis. The successful candidate will provide high-quality technical support to end users, ensuring the smooth operation of desktop systems, applications, and peripherals within a hybrid working environment. This role requires a proactive...


  • Dublin, Ireland Dublin Software Park DAC Barrow Street Dcu Educational Support Full time

    Dublin Software Park DAC Facilities Projects Engineer Fixed Term Five Year Contract Dublin Software Park DAC, in conjunction with DCU Estates Office is responsible for the management of Dublin City Universitys physical assets and the provision of services in a multi-campus environment. There is a requirement for a Facilities Projects Engineer to supplement...


  • Dublin, Ireland Cpl Resources Full time

    I am currently recruiting for a temporary Contracts Administrator with an immediate start for a 3-6 month contract for my client based in Swords, North Dublin. High likelihood of permanency available for the right candidate. Daily Duties: Key responsibilities: Raise POs Liaise with engineers and suppliers to ensure all appropriate paperwork is in place...


  • Dublin, Ireland Cpl Resources Full time

    I am currently recruiting for a temporary Contracts Administrator with an immediate start for a 3-6 month contract for my client based in Swords, North Dublin. High likelihood of permanency available for the right candidate. Daily Duties: Key responsibilities: Raise POs Liaise with engineers and suppliers to ensure all appropriate paperwork is in place...

  • IT Support Engineer

    1 week ago


    Dublin, Ireland PFH Talent Acquisition & Recruitment Full time

    PFH Technology are looking for an IT Support Engineerto join our clients growing team in Dublin. Objective: Provide hands on end user support, administration, installation and issue resolution for our client. Contract: Permanent Location: Onsite, Dublin 1 Key Responsibilities Provide first and second Line support (with first time resolution service) for ICT...


  • Dublin, Ireland MITIE Facilities Management Full time

    Service Desk Planner Team Operations | Contract type Permanent About Mitie: Mitie provides a wide range of facilities management (FM) services across Ireland, Europe, and the UK. These are delivered as integrated FM contracts, in bundles or as single services, depending on client requirements. Our service areas include technical services, energy and building...


  • Dublin, Ireland Brightwater Full time

    Junior IT Manager Permanent - Hybrid About the Company An international insurance organization providing insurance through its licensed and regulated entities in multiple jurisdictions, is seeking to recruit a junior IT manager in Dublin. The company is publicly listed and has a very strong financial position, with significant premium volume and capital...

  • Junior IT manager

    7 days ago


    Dublin, Ireland Brightwater Full time

    Junior IT Manager Permanent - Hybrid About the Company An international insurance organization providing insurance through its licensed and regulated entities in multiple jurisdictions, is seeking to recruit a junior IT manager in Dublin. The company is publicly listed and has a very strong financial position, with significant premium volume and capital...


  • Dublin, Ireland Rachel Kelly IT Recruitment Full time

    My client is a leading global provider of software supporting the development of medicines!This is a rare, unique, and exceptional opportunity for you to join this highly successful company and develop software that helps change lives. Are you ready to be part of a team that values innovation, impact, and personal growth?They are seeking to hire a talented...


  • Dublin, Ireland Rachel Kelly IT Recruitment Full time

    Talented Senior Product Manager, does this describe you? You are a high performer, full of energy and drive. Passionate about building great products, believes and drives best practices. You have worked with enterprise-sized customers. You are tenacious and comfortable with ambiguity. Using Data, you are comfortable giving pushback and saying no when...


  • Dublin, Ireland Rachel Kelly IT Recruitment Full time

    Talented Product Manager, does this describe you? You are a high performer, full of energy and drive. Passionate about building great products, believes and drives best practices. You have worked with enterprise-sized customers. You are tenacious and comfortable with ambiguity. Using Data, you are comfortable giving pushback and saying no when required. You...


  • Dublin, Ireland State Street International (Ireland) Ltd Full time

    Who we are looking for To troubleshoot and support employees with their IT related problems. Own issues from start to finish and escalate to Team lead when required. Why this role is important to us The team you will be joining is a part of Charles River Development (or CRD), that became a part of State Street in 2018. CRD helps create enterprise investment...