Key Account Manager

2 weeks ago

Dublin, Dublin City, Ireland Puratos Full time

For Puratos Ireland, based in Dunboyne, we are looking for a Key Account Manager.

This role offers an opportunity to make a big impact in a team with ambitious goals, a start-up attitude and a strong desire to promote Puratos' innovative solutions in Health & Wellbeing and Sustainability.

The Key Account Manager is responsible for:

  • Ensuring growth in terms of sales, profit & customer base.
  • Actively promoting the Group's product lines.
  • Developing, leading and executing the BU strategies in line with the local and group vision.
  • Creating strong and long-term partnerships with the assigned accounts.

Key Accountabilities

  • Develop, formulate and implement a business development plan for the key national accounts.
  • Create & maintain long-term customer partnerships including senior level relationships at key accounts and with industry bodies.
  • Understand customers' manufacturing operation systems, processes and policies and define their needs.
  • Put the customer at the center of all activities and ensure proactive and fast reactive support on all types of problem solving at customers, together with the other members of the business development team.
  • Organize frequent customer meetings to develop the business. Organize regular multi-disciplinary status meetings (internally and with customer) to review the business.
  • Coordinate and/or negotiate sales deals with the customer (pricing, delivery conditions…).
  • Overall responsible for Total Profit & Loss of her/his accounts. Monitor sales results on a monthly basis and implement corrective actions to ensure achievement of budgeted targets.
  • Project management of new product launches – in line with the large account sales process - from brief to launch ensuring internal and external stakeholder alignment. Keep a central customer project list up to date in CRM.
  • Strong collaboration with the group Business Units to ensure alignment with key product & channel priorities. Actively participate in global/regional account reviews and share best practices.

Who are we looking for?

  • You have a Business degree with first experience in large account management, ideally in a B2B food-related environment.
  • You have exceptional communication & negotiation skills and an in-depth understanding of the sales process.
  • You show strong project management skills with the ability to work on multiple projects at once and work under pressure to meet deadlines.
  • You are data-driven, curious, digital-savvy, and inspired by the understanding of local consumer culture's diversity in food.
  • You are determined to continuously improve everything we do, daring to challenge boundaries to deliver superior value in products & services.
  • You are a dynamic, proactive, and creative team player. You respect others.
  • You are fluent in English (verbal and written).
  • Have a driver's license and are open to travel locally (and occasionally internationally).
  • You have a passion for food and a strong drive to 'do the right thing' for the planet and future generations. Check out our Cacao-Trace program for tasty & sustainable chocolate: https://youtu.be/bLmZ0gdOLNE.
This is Puratos

At Puratos, we create innovative food solutions for the health and well-being of people everywhere. As the global leader in bakery, patisserie and chocolate ingredients, we help our customers to be successful with their business, by turning technologies and experiences from food cultures around the world into new opportunities. We are more than 10,000 employees in over 80 countries and a consolidated turnover of 3 billion euros (in 2023). Our passion for innovation, a pioneering spirit and the unique Puratos culture drive our solid growth and vision for the future. This, along with our commitment to our local communities, is what makes working at Puratos so magical.

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