Customer Service Representative – Flooring Showroom

3 weeks ago

Dublin, Ireland Wood Floor Store Full time

We are looking for a friendly and organised Customer Service Representative to join our busy flooring showroom team in Santry, Dublin.This is a great opportunity for someone looking for their first job out of college and eager to build valuable experience in a customer-focused role.Key ResponsibilitiesTrack and monitor customer orders to ensure timely delivery.Update sales orders and maintain accurate records in our system.Respond to customer emails and phone calls in a professional and helpful manner.Handle general customer queries in-store, over the phone, and online.Work closely with the sales and warehouse teams to ensure smooth customer experiences.Provide after-sales support where required.Skills & Qualities We're Looking ForExcellent communication and interpersonal skills.Strong organisational skills with attention to detail.Confident using computers and basic office software.Ability to multitask and manage time effectively.A proactive, positive attitude with a focus on customer satisfaction.Previous customer service experience is a bonus, but not essential – full training will be provided.What We OfferA friendly and supportive team environment.On-the-job training in our flooring products and systems.Competitive salary based on experience.Opportunities for growth and career development.Location: Santry, DublinFull-time, Monday–Saturday (with rostered days off)Job Type: Full-timePay: From €***** per hourExpected hours: ******* per weekBenefits:Employee discountOn-site parkingStore discountWork Location: In person

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