Switch Administrator
2 days ago
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At Aramark, our mission is to enrich and nourish lives.
Every day, we deliver an impact wherever people work, learn, recover, and play.
We need talented, energetic, passionate people to help us achieve this.
Job Title: Switchboard Administrator
The Switchboard Administrator will be responsible for the effective day-to-day operation of the service, ensuring high standards of customer service and seamless delivery within their areas to assist customers and staff efficiently and courteously.
Details:
Reporting to: Switchboard Administrator
Hours: Monday - Friday, 09:00 - 17:00
Hours per week: 37
Location: Citywest
Job Responsibilities
Answering phones using a switchboard system, managing multiple lines, and interacting with the bank's central switchboard
Promptly transferring incoming calls to the appropriate extension
Operating communication systems such as Cisco, VX Maintain, and CAFM (Real Time)
Supporting the team with administration and coordination of reactive works on-site, including logging tickets, quotes, and follow-up reports
Raising requisitions for orders and other administrative duties
Qualifications
Previous switchboard and helpdesk experience is desirable
Flexible, diligent, and able to work independently or as part of a team
Proficient in all Microsoft Office packages
Excellent telephone manners and communication skills, as client liaison is critical
Ability to complete tasks accurately and in a timely manner
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