Customer Service Rep And Administrator

3 weeks ago


Dublin, Dublin City, Ireland Cpl Healthcare Full time

My client base in Dublin 12 is seeking a customer service representative for immediate start.
This position will be for a minimum of one month.
This position will involve working Monday to Friday 9am till 5pm.
The successful candidate will be required to
Handle inbound calls and email queries
Process orders
Manage proof of delivery requests and queries
Answer tickets through the ticket handling system
Produce and update daily and month end reports
Track, measure and manage complaints
Identify any sales leads and pass details to the dedicated sales team
The ideal candidate will have
Previous customer service or call centre experience
Some administration experience
The ability to use Microsoft Office Suite such as outlook, word and excel
Excellent communication skills
Strong attention to detail
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