Logistics Account Manager

4 weeks ago

Dublin, Dublin City, Ireland Airport Staff Full time
Logistics Account Manager We're seeking a driven Account Manager to lead growth, shape strategy, and inspire performance for our client, a leading global logistics company across their Irish operations.
This is a high-impact role where you'll manage top accounts and build long-term client partnerships.
As part of the leadership team, you'll combine commercial responsibility with a consultative, people-focused approach.
You'll present innovative solutions, support business-critical decisions, and develop your team to deliver success across all areas.
Duties/ responsibilities: Act as lead or support on implementation projects for supply chain solutions, ensuring a seamless transition from contract award to business-as-usual operations.
Work closely with internal teams and clients to document and finalise Standard Operating Procedures (SOPs), ensuring all parties are aligned before go-live, including billing processes and requirements.
Agree clear Key Performance Indicators (KPIs) with customers, establishing measurement and evaluation processes to track performance once operational.
Act as liaison between commercial leads, cost owners, and customers to ensure pricing and terms are fully reviewed and agreed before operations begin.
Collaborate and build strong relationships with customers to understand their evolving needs and challenges, positioning value-added services that strengthen engagement and expand opportunities.
Use data-driven insights and industry expertise to propose tailored, sustainable solutions aligned with customers' long-term goals, fostering stronger partnerships and improving profitability.
Drive strategic initiatives to increase market share and identify new opportunities within existing client accounts.
Where required, coordinate with product teams to ensure space and rates are secured in line with commercial agreements.
Travel as needed to customer sites and branch offices to establish and maintain systems and processes.
Skills: Experience in supply chain, logistics, or customer solutions, ideally in a consultative role.
Strong communication and problem-solving skills, with the ability to build trusted relationships.
A data-driven mindset, able to translate insights into actionable solutions.
A collaborative approach, with a genuine focus on customer success.
What's on offer: Bonus 25 days Annual leave Contributory Pension Scheme Private Health Care Cover with VHI Cycle to work scheme Employee Assistance Programme Referral Scheme Enhanced Maternity/Paternity Free Parking Skills: Account management logistics COMMUNICATIONS Benefits: Work From Home bonus 25 days AL pension

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