Patient Transport Administrator
5 days ago
Office attendance days are Wednesday & Thursday Salary:€31,500 per annum WHAT YOULL DO A cancer diagnosis impacts all areas of a persons life.
At the Irish Cancer Society, we aim to reduce this burden of cancer and improve the quality of life for everyone affected by cancer.
To do this, the Irish Cancer Society provides a free transport service to referred patients, identified as being in need by our hospital partners.
This service supports patients through the provision of a volunteer delivered, As the Patient Transport Administrator, you will be part of asmall team of administrators.
The team manages the daily bookings from patients, processes patient referrals, engages with our partner hospitals, processes financial support applications and encourages patient feedback on service delivery with a view to service improvement.
MAIN DUTIES AND RESPONSIBILITIES Service Delivery Receive and collate referral information from our partner hospitals ensuring patient database is up to date.
Process patient referrals from our partner hospitals, making contact with the patient and taking booking information.
Processdaily patient bookings and input information on CRM (Dynamics) database Process financial support grant applications where appropriate Manage incoming and outgoing patient calls and emails responding to a large volume of incoming calls from an expanding patient base.
Address logistic issues as they arise, ensuring proper procedures and quality standards are adhered to.
Offer support to patients signposting them to other supports where appropriate.
Provide cover within the Driver Support team if and when required.
Evaluation and continuous improvement Administer patient feedback surveys when required and collate the findings.
Ensure continuous service improvement, through patient feedback and signposting to other services and supports.
Proactively identify opportunities for improvement in our service delivery or operations.
Stakeholder engagement and relationship building Build and maintain relationships with existing internal and external stakeholders and develop new relationships as required.
Work closely with other teams within the Society to provide a full support service to all referred patients.
Build effective relationships across the Society and work in collaboration with Services Team and wider Irish Cancer Society colleagues to contribute to the successful delivery of the organisational strategy.
Keep up to date with legislation, policies and procedures, and undertake appropriate training.
Other Other duties as requested by the Patient Transport Coordinator.
Ensure any issues that arise are dealt with and/or are escalated as necessary.
General Maintain confidentiality at all times, and compliance with the Data Protection Act is an essential requirement.
The Irish Cancer Society operates a no-smoking policy, and the post holder must not smoke in the office or when on Society business outside the office.
All employees are required to be aware of their responsibilities towards health and safety and to adhere to fire regulations.
Be willing to occasionally work outside of normal working hours.
WHO YOU ARE Detail oriented:you thrive on making sure the detail are accurate and are particular about how data is entered and managed.
A people person: whether talking to a distressed patient or answering queries from our partner healthcare professionals you understand what makes people tick and can create effective relationships.
A great communicator: you are able to communicate effectively across multiple channels (face-to-face, over the phone, written, digital) and adopt your style to meet the audience where they are.
Wonderfully organised: you are able to manage lots of different tasks at the same time, keep things going as planned and take pride in running a tight ship.
Technologically savvy: youre comfortable using digital and technology tools for the management and delivery of programmes and identifying new ways that technology can support your work.
You know your way around the Microsoft platform.
YOUR QUALIFICATIONS AND EXPERIENCE A degree or professional qualification in social work, community development, or related field.
Additional relevant work experience will be considered in lieu of a formal education qualification.
A minimum of 3 years relevant work experience in service delivery or community support.
The Irish Cancer Society measures experience by the quality of the experience gained, rather than number of years worked.
An understanding of patients needs and an empathy for patients who find themselves in difficult situations.
Ability to work as part of a team and on your own initiative This job description is not exhaustive; it merely acts as a guide and may be amended to meet the changing requirements of the Society at any time after discussion with the post holder.
The closing date for applications is Sunday 30th March 2025.
Please note all CVs are logged through a third-party system for processing The Irish Cancer Society is an equal opportunity employer.
We celebrate diversity and are committed to building an inclusive environment for all employees.
We know that the more inclusive we are, the better our work will be.
WE DO NOT REQUIRE THE ASSISTANCE OF AGENCIES Some of our benefits: 23 days Annual Leave a year or Pro Rata equivalent, plus public holidays, Good Friday and Christmas Eve (if it falls on a working day) Service Days - Additional days awarded to reflect long service with the Society.
Sick Pay Scheme (following Probationary period) Flexitime Defined Contribution Pension Scheme (after 6 months) Group membership for VHI and HSF (health plans) Bus/Rail Ticket Scheme and Cycle to Work Scheme Death In Service Benefit (from commencement of employment) Paid Family Leave (Maternity, Paternity, Adoptive, Force Majeure and compassionate Leave) Learning and Development Programmes Educational Assistance (Study and Examination Leave) Employee Assistance Programme (EAP) Optional Flu vaccine provided Skills: Administrator Excellent communication skills Telephone Etiquette well organised Attention to detail Good Empathy Relationship Building Benefits: Flexitime Laptop Car park Pension Paid Holidays
-
Patient Transport Administrator
3 days ago
Dublin, Dublin City, Ireland Irish Cancer Society Full timeJoin to apply for the Patient Transport Administrator role at Irish Cancer SocietyTitle: Patient Transport AdministratorReports to: Patient Transport CoordinatorContract type: PermanentHours: Full-time (35 hours per week) Mon - Fri 9am to 5pmLocation: The Society operates a hybrid working model with a combination of remote and in-person (Dublin 4 office)...
-
Patient Transport Administrator
3 days ago
Dublin, Dublin City, Ireland The Irish Cancer Society Full timePatient Transport Administrator You will be part of a small team that manages the daily transport bookings from patients to our partner hospitals. Title: Reports to: Patient Transport Coordinator Contract type: Permanent Hours: Full-time (35 hours per week) Mon - Fri 9am to 5pm Location: Salary: The Society operates a hybrid working model...
-
Patient Transport Administrator
5 hours ago
Dublin, Dublin City, Ireland Irish Cancer Society Full timeTitle: Patient Transport AdministratorReports to: Patient Transport CoordinatorContract type: PermanentHours: Full-time (35 hours per week) Mon - Fri 9am to 5pmLocation: The Society operates a hybrid working model with a combination of remote and in-person (Dublin 4 office) workingOffice attendance days are Wednesday & ThursdaySalary: €31,500 FTE per...
-
Patient Transport Administrator
20 hours ago
Dublin, Dublin City, Ireland SPEEDECK Full timePatient Transport Administrator (Full Time)Dublin 4, IrelandDescriptionReports to: Patient Transport CoordinatorContract type: PermanentHours: Full-time (35 hours per week) Mon - Fri 9am to 5pmLocation: The Society operates a hybrid working model with a combination of remote and in-person (Dublin 4 office) working. Office attendance days are Wednesday &...
-
Patient Transport Administrator
3 days ago
Dublin, Dublin City, Ireland Irish Cancer Society Full timeThis range is provided by Irish Cancer Society. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Base pay rangeReports to: Patient Transport CoordinatorContract type: PermanentHours: Full-time (35 hours per week) Mon - Fri 9am to 5pmLocation: The Society operates a hybrid working model with a combination...
-
Patient Transport Coordinator
3 days ago
Dublin, Dublin City, Ireland Irish Cancer Society Full timeJob Description:The Irish Cancer Society seeks a skilled administrator to join our team as a Patient Transport Administrator. This role plays a vital part in ensuring the smooth delivery of our patient transport service.We are looking for an individual who can provide exceptional customer service, manage daily bookings, process referrals, and engage with our...
-
Patient Transport Coordinator
2 hours ago
Dublin, Dublin City, Ireland Irish Cancer Society Full timeJob OverviewThe Irish Cancer Society seeks a dedicated Patient Transport Administrator to join our team. As a key member of our support services, you will play a vital role in ensuring the smooth operation of our patient transport service.Main ResponsibilitiesOur ideal candidate will possess excellent organizational skills, be able to work effectively in a...
-
Transportation Administrator
2 days ago
Dublin, Dublin City, Ireland Irish Cancer Society Full timeAbout the RoleThe Irish Cancer Society is seeking a skilled Transportation Administrator to join our team. In this role, you will be responsible for coordinating transportation services, ensuring seamless interactions between patients, healthcare professionals, and our volunteer drivers.Your primary goal will be to provide exceptional support to our...
-
Patient Transport Manager
2 days ago
Dublin, Dublin City, Ireland Irish Cancer Society Full timeJob Summary:We are seeking a highly motivated and organized individual to join our team as a Patient Transport Administrator. This is an exciting opportunity to make a difference in the lives of those affected by cancer.Your primary responsibility will be to manage the daily bookings of patient transport services, ensuring that referrals are processed...
-
Transport Service Administrator
3 days ago
Dublin, Dublin City, Ireland Irish Cancer Society Full timeAbout the Role:We are seeking an experienced administrator to join our team as a Patient Transport Administrator. As a member of our team, you will play a key role in delivering our patient transport service and providing exceptional customer service to our patients.Key Responsibilities include:Receiving and processing referrals from partner...
-
Patient Transport Coordinator
2 days ago
Dublin, Dublin City, Ireland Irish Cancer Society Full timeThe Irish Cancer Society provides a free transport service to referred patients, identified as being in need by our hospital partners.Main Duties And ResponsibilitiesReceive and collate referral information from our partner hospitals ensuring patient database is up to date.Process patient referrals from our partner hospitals, making contact with the patient...
-
Medical Transport Administrator
5 days ago
Dublin, Dublin City, Ireland Irish Cancer Society Full timeAbout UsThe Irish Cancer Society is a charity dedicated to reducing the impact of cancer on individuals and their families. We provide a range of services, including a free transport service to referred patients, identified as being in need by our hospital partners. As a Medical Transport Administrator, you will play a vital part in our mission to improve...
-
Patient Service Coordinator
16 hours ago
Dublin, Dublin City, Ireland SPEEDECK Full timeThe Irish Cancer Society provides a free transport service to referred patients, identified as being in need by our hospital partners. As the Patient Transport Administrator, you will be part of a small team of administrators who manage the daily bookings from patients, process patient referrals, engage with our partner hospitals, and encourage patient...
-
Patient Experience Manager
6 days ago
Dublin, Dublin City, Ireland Irish Cancer Society Full timeThe Irish Cancer Society is committed to providing high-quality cancer care services to patients across Ireland. We are seeking an experienced Administrator to join our team as a Patient Transport Administrator.About the JobThis is a full-time position, 35 hours per week, Monday to Friday, 9am to 5pm. The successful candidate will be based at our office in...
-
Transport Operations Specialist
16 hours ago
Dublin, Dublin City, Ireland SPEEDECK Full timeWe aim to reduce the burden of cancer and improve the quality of life for everyone affected by cancer. To do this, we provide a free transport service to referred patients, identified as being in need by our hospital partners. The Patient Transport Administrator plays a crucial role in ensuring that patients receive the support they need.Key...
-
Transport Service Coordinator
7 days ago
Dublin, Dublin City, Ireland Irish Cancer Society Full timeWe are seeking a highly organized and detail-oriented individual to join our team as a Patient Transport Administrator. As a key member of our team, you will play a vital role in ensuring the smooth operation of our transport service.About the RoleThis is a full-time position, 35 hours per week, Monday to Friday, 9am to 5pm. The successful candidate will be...
-
Cancer Patient Support Specialist
3 days ago
Dublin, Dublin City, Ireland Irish Cancer Society Full timeJob Overview:The Irish Cancer Society is seeking a skilled administrator to fill the role of Patient Transport Administrator. This position involves managing the daily operations of our patient transport service, ensuring seamless coordination between our teams and partner hospitals.Key responsibilities include:Coordinating daily bookings and updates to our...
-
Administrative Assistant
7 days ago
Dublin, Dublin City, Ireland Spectrum Health Full timeJob Summary:We are looking for a highly motivated and organised individual to join our team as an Administrative Assistant - Patient Services. As a Patient Support Operative, you will play a critical role in ensuring the smooth operation of our patient services department.Your responsibilities will include handling customer queries, managing bookings, and...
-
Cancer Care Administrator
7 days ago
Dublin, Dublin City, Ireland Irish Cancer Society Full timeThe Irish Cancer Society is a leading provider of cancer care services in Ireland. We are seeking an experienced Administrator to join our team as a Patient Transport Administrator.About the RoleThis is a full-time position, 35 hours per week, Monday to Friday, 9am to 5pm. The successful candidate will be based at our office in Dublin 4 and will work closely...
-
Medical Transport Specialist
2 days ago
Dublin, Dublin City, Ireland Beaumont Hospital Full timeJob SummaryThe Medical Transport Specialist is responsible for ensuring the safe and efficient movement of patients within the hospital. This involves transporting patients to various departments for tests, procedures, or transfers of care.Key responsibilities include:Moving patients via wheelchair, trolley, or bedAssessing the most suitable method of...
