Receptionist

2 days ago

Dublin, Dublin City, Ireland Brooks Hotel Full time
Overview

Brooks Hotel is a four-star boutique hotel located on Drury Street in Dublin 2, a few minutes from Grafton Street and the city centre. Brooks Hotel has been newly renovated and seeks a full-time Receptionist to join the team.

Responsibilities
  • Welcoming guests to the hotel
  • Check in / check out
  • Cash handling
  • Answering phones
  • Dealing with guest queries
  • Offering assistance to guests to ensure they receive excellent service
Qualifications
  • Excellent Customer Care Skills
  • Warm, friendly personality
  • Fluent in English, written and spoken, is essential
  • Ability to work on your own initiative and as part of a team
  • Excellent communication skills
  • Ability to cope well under pressure
  • Highly motivated
  • Team player
  • Previous experience as a hotel receptionist is required
  • Knowledge of Opera PMS system is an advantage
  • Good computer skills
About Brooks Hotel

Brooks Hotel is a four-star boutique hotel located on Drury Street, minutes from Grafton Street and St. Stephen's Green in the fashionable heart of Dublin City.

The epitome of a luxurious boutique style hotel, Brooks Hotel has begun a new and exciting chapter. Our four-star hotel will reopen in January 2025 and will boast newly refurbished and a completely redesigned lobby, bar and brasserie for guests to enjoy. Each guest room will feature individually controlled air-conditioning, smart TV, coffee machine, mineral water, and Rituals luxurious bathroom amenities.

Our all-day dining will provide a menu using local and seasonal ingredients in a relaxed yet sophisticated setting. We offer an extensive cocktail menu, a range of craft Irish gins, whiskeys and beers, and an expansive wine list. Brooks Hotel will also offer an in-house cinema.

The MHL Hotel Collection is the second largest hotel group in Dublin city with over 1,150 bedrooms across well-known 5 & 4 star brands as well as a number of unique and individual hotels in key city locations throughout Ireland. Each of our hotels has its own distinct personality and charm and, as with our collection, all hotels are united in their commitment to delivering exceptional hospitality to all of our guests.

Benefits
  • Complimentary meals whilst on duty
  • Employee Assistance Program for employees and friends & family
  • Increased vacation days on length of service
  • Fortnightly Health and Wellbeing payment
  • Employee Discounts for accommodation and food discounts for employees and family members at MHL Hotels
  • Career Development and opportunities for promotion within our hotels
  • Training: full training programme for all new employees including a full day Hotel Induction
  • Tax Saver commuter tickets and Bike to Work Scheme
  • Recognition awards for employees & managers, Recommend a Friend recruitment bonus, Birthday present, MHL Awards celebration
  • Social events and sports events
Seniority level
  • Entry level
Employment type
  • Full-time
Job function
  • Administrative
Industries
  • Administrative and Support Services
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