Lead GoCar Tech Installer

You may choose to display a cookie banner on the external site. You must specify the message in the cookie banner and may add a link to a relevant policy. If you are unfamiliar with these requirements, please seek the advice of legal counsel.**Stelleninhalte******Benefits:***** Competitive Salary* Starting 22 holidays, increasing with length of service* Medical refund scheme* Enhanced statutory sick pay* 1.5% employer matched Pension scheme* Enhanced Maternity and Paternity benefits* Access to Hubex benefits and discounts platform* Life Assurance x2 basic salary* Employee Assistance Programme* Opportunities for career advancement and professional development* Voluntary flu vaccination voucher* Bike to Work Scheme****Key Responsibilities:***** Manage vehicle in-fleeting/de-fleeting, GoCar branding, and access system installation, developing tracking procedures.* Execute all field vehicle tasks for GoCar and Direct to Car Fleet.* Oversee weekly technical tasks to maximize vehicle condition/uptime and minimize costs, adhering to budget and reporting adherence/downtime.* Assign daily technical and availability tasks to Europcar Fleet Operations as needed.* Partner with Europcar Fleet Operations and GoCar Growth Manager to find new parking.* Optimize operations using lean process concepts.* Supervise Tech area upkeep, maintenance, repair, and cleanliness.* Control Tech area stock, including stock take documentation.* Ensure top-level security for company fleet and assets.* Handle on-site Health & Safety for self and colleagues.* Work with on-street team to resolve remote issues and reduce downtime.* Address technical fleet-related customer service escalations.* Diagnose and validate fixes for deployed hardware, including fuel recording.* Identify trends/issues, recommend solutions to improve GoCar Fleet Tech, and provide weekly progress reports.* Pinpoint potential GoCar Fleet customer impact issues.* Develop and execute test plans/cases for hardware, firmware, and software based on requirements.* Collaborate with hardware/firmware teams to test new features/improvements for telematics units (e.g., Carvaloo, damage processes).* Contribute to product growth by validating future hardware/software.* Test web/mobile applications for end-to-end member experience, including manual functional, system integration, user acceptance, cross-browser, and security testing.* Track and report quality assurance metrics weekly.* Adhere to all company policies, procedures, and safety guidelines. Responsible for own health and safety and that of other work colleagues.* Any ad hoc duties or reporting as required****Your Skills:***** Proven experience in the automotive, installation, electrical, or service technician industry.* A team player with excellent communication and IT skills, including proficiency in Microsoft Excel and Word.* Previous direct management experience.* Excellent organizational and interpersonal skills.* Ability to work independently and take initiative.* Strong communication skills, both written and verbal.* Possession of a full, clean driving license.We provide a working environment for our colleagues that nurtures their career ambitions. Everyone counts at Europcar. We are now building our operations for growth over the coming year. As part of a global organisation we have big ambitions, and everyone who is part of our team can make a contribution to – and benefit from - our success. Joining the team of this market leading brand will give you the opportunity to progress your career in the rental industry. Europcar is committed to helping employees develop market-leading skills through ongoing training and development. \*\*Europcar Mobility Group are an equal opportunities employer and committed to providing equal employment opportunities for all qualified persons \*\*EMG**Europcar Mobility Group**Die Europcar Mobility Group ist ein globaler Mobilitätsanbieter mit 75 Jahren Erfahrung im Bereich Mobilitätsdienstleistungen und einer führenden Position in Europa. "We help to change the way you move" ist das, wofür wir stehen und was uns zusammenbringt.Wir bieten Geschäfts- und Privatkunden eine breites Angebot an Autos und Transportern, sei es für ein paar Stunden, ein paar Tage, eine Woche, einen Monat oder länger, "on demand" oder im Abo. Dabei setzen wir auf eine Flotte von mehr als Fahrzeugen, die mit der neuesten Technologie ausgestattet sind, darunter ein wachsender Anteil an Elektrofahrzeugen.Unsere Marken sprechen unterschiedliche Bedürfnisse und Erwartungen an: Europcar - unser Premiumangebot –, und Goldcar – die smarte Alternative mit einem hervorragenden Preis-Leistungs-Verhältnis. Nicht zu vergessen Fox-Rent-A-Car, unser lokaler Champion in den USA. Die Zufriedenheit der Kunden steht im Mittelpunkt unserer Ambitionen und ihrer mehr als 8.000 Mitarbeiter, die dank eines starken Netzes in über 130 Ländern unsere Mobilitätsdienst-leistungen anbieten.Mehr Informationen unter:
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