Product Manager

Department: Store Management

Location: Kilkenny

Description

We're looking for a talented Product Manager to join our team. As a Product Manager, you will lead and motivate your store team to deliver an exceptional customer experience and create a great working environment. You will be an expert in product handling, continuously improving the customer journey through outstanding visual presentation and high-quality customer service. Supporting the Store Leader, you will help develop the team, maintain operational standards, and drive sales and KPIs.

For more details, see the attached job description at the bottom of this advert.

About The Role

What You'll Be Doing

• Deliver excellent product placement and create impressive wearable outfits.
• Maintain high visual standards with the customer experience in mind.
• Manage store operations confidently, including service, team, and daily tasks.
• Empower your team to prioritize customer experience in all decisions.
• Use commercial tools effectively to support store performance.
• Assist the Store Leader in achieving KPIs such as sales, stock loss, payroll, conversion, and customer feedback.
• Help ensure health & safety standards are met.
• Support the development of a motivated, engaged, and valued team.

You'll Be Perfect If

• You have a strong commercial mindset and thrive in a fast-paced retail environment.
• You love fashion and excel at visual merchandising.
• You are a problem solver who adapts quickly to change.
• You are both creative and analytical, turning data into actionable insights.
• You are an inspiring leader who motivates your team.
• You pay great attention to detail and keep your store well-organized and visually appealing.
• You are proactive and results-driven, always looking for sales opportunities.
• You understand your customer base and aim to meet their needs.
• Most importantly, you love our products and want to create the best customer journey

Things To Consider

• Fast-Paced Environment: Be adaptable to shifting priorities and multitask effectively.
• Reporting: Use customer feedback and sales data to improve store performance.
• Managing People: Strong emotional intelligence is essential for managing a diverse team.
• Hands-On Role: Be prepared to be involved in product movement, floor resets, and layout adjustments.
• Weekend Work: Availability to work weekends, public holidays, and busy seasonal periods.
• Deadlines: Manage time effectively to meet responsibilities and deadlines.
• Leading a Team: Foster a positive team culture for an enjoyable work environment.

This Is For You

We are a vibrant brand with a bright future. Our diverse team loves working together and takes pride in our work. A career here offers many opportunities for growth. This is the start of your journey with River Island.

What We Offer

• Generous 50% staff discount and uniform allowance.
• Support for everyday expenses through discounts, benefits, financial advice, and wellbeing solutions.
• Stores equipped with Kindness Cupboards for basic food and hygiene products, and support from the Retail Trust.
• Support for various family setups, including enhanced maternity, paternity, adoption, and fertility treatments.
• Give as you earn scheme, a 'Giver Island' day annually, and matched funding.
• Opportunities for progression within Retail and Head Office, with skill development and qualifications.
• Bonus scheme and private pension plan.
• Paid holiday entitlement of 28 days (UK) / 30 days (ROI), including Bank Holidays, with options to purchase extra days.

Keeping You Safe

We are committed to safeguarding all employees and promoting British Values, including democracy, rule of law, and mutual respect. We celebrate diversity and are an equal opportunity employer. Flexible working requests will be considered unless operationally unfeasible.